otrs
There are 2 repositories under otrs topic.
OTRS / otrs
((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
Language:Perl 849znuny / Znuny
Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
Language:Perl 313juanluisbaptiste / docker-otrs
The unofficial Znuny/OTRS Ticketing System docker image
Language:Shell 170- Language:Shell 31
gtudan / OTRS-Client
A simple low-level Java client for OTRS' RPC/SOAP interface
Language:Java 14RadiantSystem / radiant
Radiant is the ((OTRS)) Community Edition fork, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
Language:Perl 14rkaldung / otrs-gi-rest-php
Using ((OTRS)) Community Edition Generic Interface from PHP
Language:PHP 14- Language:Perl 13
Iakim / Zabbix-OTRS
Zabbix integration with OTRS
Language:Perl 11A package manager addon for OTRS and ((OTRS)) Community Edition, to add support for private and public Znuny repositories.
Language:Perl 11This package enables the standard Generic Interface ticket operations to send articles.
Language:Perl 10ymyasoedov / OTRS-CacheRedis
Implementation OTRS cache on Redis (currently only for OTRS6).
Language:Perl 9dennykorsukewitz / VSCode-Znuny
Znuny is an extension that helps you to make Znuny development easier, faster and more error-free.
Language:Perl 8Provide a second phone and email ticket create screen with own config settings.
Language:JavaScript 8- Language:Python 7
Sort QueueView, StatusView and LockedView in OTRS by last contact.
Language:Perl 7With this extention you will be able to add external links to OTRS agent and customer navigation bar.
Language:Perl 6An extension to close a ticket with only one click (quick close).
Language:Perl 6This package enables a "Quick Delete" feature in ticket action row.
Language:Perl 5mo-azfar / OTRS-CustomMessage-API
API for custom message delivery agent (telegram, slack, msteam, rocketchat)
Language:Perl 5science-computing / wartungsplan
A tool to extract events from an ical file by day or day range and perform an action per event like sending an email or opening a ticket
Language:Python 5A Google Maps integraton. A visualiation of your customers in a dashboard plugin.
Language:Perl 5amaurybsouza / zabbix-otrs-integrating
🚀💻📚A BIG hands-on of how you can Integrate OTRS 6 ticket system with Zabbix, it's had installed using versions Zabbix 3.4 and OTRS 6. Please, onsulte the documentation of Zabbix before to start the procedure.
Language:Python 4MRBS-OTRS - Creating an OTRS ticket via SOAP connection in MRBS. Deprecated! - This package works for MRBS version 1.4.10. All newer versions have not been tested and are not supported.
Language:PHP 4OTRS - Send a ticket notification to SPECIFIC TELEGRAM GROUP based on Queue upon ticket action. E.g: TicketQueueUpdate
Language:Perl 4- Language:Ruby 4
A collection of little helper scripts for OTRS that were created over time.
Language:Perl 4This package contains the functionality to download all ticket or article attachments as a single zip file.
Language:Perl 4- Language:Perl 4
Automatically expands article details in ticket zoom.
Language:Perl 4This module extend Ticket Checklist addon by generating specific ACL (disable close state if checklist not complete)
Language:Perl 3Add ITSM Config Item overview at customer portal
Language:Perl 3OTRS - Auto assigning incoming ticket (from email) to the agent.
Language:Perl 3Znuny ticket notification to Discord users via webservices
Language:Perl 3This gem provides a class to parse, manipulate and store SOPM files and create OPM strings from them.
Language:Ruby 3PostMaster filter to prevent ticket status changes by out-of-office messages.
Language:Perl 3
