otrs-package
There are 2 repositories under otrs-package topic.
- Language:Perl 13
znuny / Znuny4OTRS-Repo
A package manager addon for OTRS and ((OTRS)) Community Edition, to add support for private and public Znuny repositories.
Language:Perl 12Provide a second phone and email ticket create screen with own config settings.
Language:JavaScript 8Sort QueueView, StatusView and LockedView in OTRS by last contact.
Language:Perl 7With this extention you will be able to add external links to OTRS agent and customer navigation bar.
Language:Perl 6An extension to close a ticket with only one click (quick close).
Language:Perl 6A Google Maps integraton. A visualiation of your customers in a dashboard plugin.
Language:Perl 5This package contains the functionality to download all ticket or article attachments as a single zip file.
Language:Perl 4Automatically expands article details in ticket zoom.
Language:Perl 4This package adds an additional toolbar search box for config items.
Language:Perl 3This package contains the functionality to enable dynamic fields in the ticket customer view.
Language:Perl 3Enables rich text for FAQ also if rich text is disabled via System Configuration
Language:Perl 3This package contains the functionality to mark whole tickets or single articles as unseen or seen again.
Language:Perl 3PostMaster filter to prevent ticket status changes by out-of-office messages.
Language:Perl 3An extension to support priority based escalations in Znuny, Znuny LTS and ((OTRS)) Community Edition.
Language:Perl 3- Language:CSS 2
- Language:CSS 2
This package add an easy way to configure dynamic fields. With a default OTRS it is not possible to do central management of the dynamic fields shown in each screen. You have to configure each view independent via the SysConfig.
Language:Perl 2With this extension you will be able to change ticket priority colors via SysConfig.
Language:Perl 2A module to enable escalation suspension.
Language:Perl 2This package contains the functionality to set time units in processes without displaying article field.
Language:Perl 2This package adds a random ticket number generator like it was included in OTRS before version 6.
Language:Perl 2This package contains the functionality to define user based session idle times.
Language:Perl 2This feature shows you the ticket unlock time in ticket zoom view.
Language:Perl 2This package contains the functionality to check checkboxes of date and datetime dynamic fields when they are modified by a user.
Language:JavaScript 1This package contains the functionality to select and hide automatically fields, if only one value is available.
Language:Perl 1- Language:Perl 1
- Language:Perl 1
efflux / AdBlocker
Blocks all OTRS Group advertisements and cuts off the daily communication between your system and the OTRS Group servers ('Phoning Home'). Does not include the ability to download free add-ons ('Freebies').
Language:Perl 0Allows you to insert CSS code to the system. Changes retain after updates and can be managed in the admin area.
Language:Perl 0Allows you to insert JavaScript code to the system. Changes retain after updates and can be managed in the admin area.
Language:Perl 0Enables creating and managing text modules to quickly reply to customers with pre defined text.
Language:Perl 0- Language:Perl 0
terreActive / OTRS_MultiTenancy
Agents can only see their assigned queues and customers
Language:Perl 0- Language:Perl
OTRS Console commands to provision users, groups, queues, etc from CSV files.
Language:Perl