znuny
There are 1 repository under znuny topic.
znuny / Znuny
Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
Language:Perl 300- Language:Perl 13
A package manager addon for OTRS and ((OTRS)) Community Edition, to add support for private and public Znuny repositories.
Language:Perl 11This package enables the standard Generic Interface ticket operations to send articles.
Language:Perl 10dennykorsukewitz / VSCode-Znuny
Znuny is an extension that helps you to make Znuny development easier, faster and more error-free.
Language:Perl 8Znuny (Znuny-Sublime) is a Sublime Text 2/3 plugin that helps you to make Znuny development less painful.
Language:Perl 8Provide a second phone and email ticket create screen with own config settings.
Language:JavaScript 8Sort QueueView, StatusView and LockedView in OTRS by last contact.
Language:Perl 7- Language:Perl 6
With this extention you will be able to add external links to OTRS agent and customer navigation bar.
Language:Perl 6An extension to close a ticket with only one click (quick close).
Language:Perl 6This package enables a "Quick Delete" feature in ticket action row.
Language:Perl 5MRBS-OTRS - Creating an OTRS ticket via SOAP connection in MRBS. Deprecated! - This package works for MRBS version 1.4.10. All newer versions have not been tested and are not supported.
Language:PHP 4mo-azfar / OTRS-ACL-For-Ticket-Checklist-Addon
This module extend Ticket Checklist addon by generating specific ACL (disable close state if checklist not complete)
Language:Perl 3OTRS - Auto assigning incoming ticket (from email) to the agent.
Language:Perl 3Znuny ticket notification to Discord users via webservices
Language:Perl 3TemplateToolkit syntax and snippets for Sublime Text.
Language:XSLT 3This package contains the functionality to enable dynamic fields in the ticket customer view.
Language:Perl 3This package contains the functionality to mark whole tickets or single articles as unseen or seen again.
Language:Perl 3This package allows easy editing of an inventory used by the FU UB. Therefore it is not really interesting for all other Znuny users (!FU UB). For all other Znuny developers, however, this can be helpful as a reference.
Language:Perl 2Display SLA Escalation Progress Bar and Its Remark (Breach or Within Escalation) at Ticket Zoom Screen
Language:Perl 2GUIDE - Add additional field at customer user profile
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This package add an easy way to configure dynamic fields. With a default OTRS it is not possible to do central management of the dynamic fields shown in each screen. You have to configure each view independent via the SysConfig.
Language:Perl 2With this extension you will be able to change ticket priority colors via SysConfig.
Language:Perl 2This package contains the functionality to set time units in processes without displaying article field.
Language:Perl 2This package adds a random ticket number generator like it was included in OTRS before version 6.
Language:Perl 2This feature shows you the ticket unlock time in ticket zoom view.
Language:Perl 2- Language:Perl 2
- Language:Shell 1
Show agent login background (image)
Language:Perl 1- Language:Perl 1
Recognize serial number in mail body and set dynamic field config item.
Language:Perl 1Restrict the value of dynamic field config item based on customer user or customer company
Language:Perl 1Znuny-Ticket-Notification-To-Slack-Users Via Webservices
NiklasSchmitt / NiklasSchmitt-CSPViolation
Znuny package to collect Content-Security-Policy violations.
Language:Perl 1
