callcenter

There are 4 repositories under callcenter topic.

• anyRTC-UseCase / SipRtcProxy

  网关服务：Sip与Rtc互通，实现Web，Android，iOS，小程序，SIP座机，PSTN电话，手机互通。

  agoraaliyunanyrtcarcallcallcenterfreeswitchgatewayivrkamailiopstnsipsip2webrtctecentvoipwangyiyunwebrtcwebrtc2sip
  Language:C++ 331

• pchero / jade

  Asterisk based call center solution

  asteriskcallmanageroutboundautodialcallcenterinbound
  Language:C 54

• A-Herzog / Callcenter-Simulator

  Callcenter Simulator is a free, platform-independent program for the analysis of staffing requirements in a call center. The simulator uses event-oriented, stochastic simulation for the computation of the parameters.

  simulatorqueuecallcenterevent-drivenstochastic-simulationqueueing-theorydiscrete-event-simulationcall-centerscallcenter-simulatordesktop-appsimulation
  Language:Java 24

• supershaneski / callcenter-simulator

  A sample callcenter simulator using OpenAI technologies such as ChatGPT, Whisper and other APIs to automate and improve callcenter operation. This project is intended to be a sandbox application to test feasibility and other ideas.

  call-centercallcentercallcenter-simulatorchatbotchatgptchatgpt-apicustomer-chatbotcustomer-supportfunction-callingopenaiopenai-apiopenai-chatbotopenai-chatgptsupport-bot
  Language:JavaScript 23

• xf86cfg / AMIQueueMonitor

  Simple Queue Monitor for Asterisk using AsterNET framework

  asternetasteriskasterisk-pbxcallcenterfreepbxdotnetwinforms
  Language:C# 18

• ccabrerar / ViciPhone

  An improved version for ViciPhone

  webrtcvicidialcallcenter
  Language:JavaScript 14

• paepckehh / aiagent

  virtual ai based callcenter agent, process subscription service email request via OpenAI ChatGPT GPT3 davinic03 (api/lib/app)

  artificial-intelligencechatgptgpt-3machine-learningmail-manageropenaisubscriptioncallcentergolang
  Language:Go 13

• anwar-gazi / ivrworks

  Build IVR, run voice campaign, with machine detection, speech recognition and much more. Integrated support for twilio api. Asterisk integration planned.

  asterisk-pbxcallcenterivrplivo-voicespeech-recognitiontropotwilio-apivoicemail
  Language:HTML 12

• miclast / FreePBX-Call-intrusion

  Intrusion. Custom Asterisk dial plan for listen, whisper and barge in calls. For Asterisk FreePBX, Issabel, Asterisk based Elastix call centers.

  asteriskintrusioncallwhisperbargecallcentermonitoring
  11

• A-Herzog / Mini-Callcenter-Simulator

  Mini Callcenter Simulator simulates a call center and takes into account many parameters not covered by the Erlang C formula.

  simulatorqueuecallcenterevent-drivenstochastic-simulationqueueing-theorydiscrete-event-simulationcall-centersdesktop-appsimulation
  Language:Java 10

• wearebrdsoft / AsteriskSimpleCCReport

  Asterisk Simple Callcenter Report - Aplicação Basica de Relatório para Asterisk

  asteriskcallcentercallreport
  Language:JavaScript 10

• mahirgul / IssabelWebphone

  Issabel 4, Call Center Module and SipML5 Integration Asterisk 11-13-16-18

  callcenterissabelsipml5webphoneasteriskasterisk-pbxasterisk-serverasterisk11queueasterisk16asterisk13asterisk18
  Language:JavaScript 9

• evskorobogatij / callcenter_view

  Панель мониторинга работы коллцентра построенного на базе asterisk

  asteriskfreepbxcallcenterreact
  Language:JavaScript 7

• korniichuk / rightcall

  Right call center quality assurance monitoring written in Python

  pythonweb-scrapingweb-scraperrequestiumrequestsseleniumcomprehendawsaws-comprehendcallcentercontactcentermonitoring
  Language:Python 7

• trick77 / callcenter-blacklist-switzerland

  Schweizer Callcenter Sperrliste für PBX Anlagen.

  asteriskasterisk-pbxblacklistblacklist-datacallcenter
  Language:Shell 7

• betulays / call_center_bigdata

  Hadoop, mapreduce, text similarity, call center, Big Data Analytics

  hadoopmapreducecallcentertext-analysisbig-databigdataturkish
  Language:Java 6

• smswg / callwg

  语音呼叫系统-外呼系统,CALLWG语音呼叫系统,语音呼叫系统功能:机器人话术外呼系统|呼叫中心|VIP队列|来电记忆|ASR语音识别|TTS等,语音呼叫系统网关支持**电信/**联通/**移动运营商线路接入,支持SIP|Jssip|webrtc|webSocket|http等协议对接。

  freeswitchjavanettycallcallcenterasrttssipwebrtc
  6

• mahdi22 / ansible-install-asterisk

  Role Ansible Installation Asterisk on CentOS 7, CentOS 8 ,configuration of the cdr connection to mysql or Mssql database, configuration firewalld and fail2ban

  cdrcdr-databaseasteriskvoiplinuxansiblefirewallfail2bancallcenterlinux-serverredhatsqlmssqlcentostelephony
  Language:HTML 5

• snct-dialer / snct-dialer

  SNCT-Dialer ist eine auf Vicidial® basierte Softwaresammlung für den Betrieb von Call Centern.

  callcenter
  Language:PHP 5

• wilsaav / iprec_free

  Administrator files recordings Asterisk.

  phpasteriskelastixissabelfreepbxrecordrecordingcdrcallcenterqueue
  Language:JavaScript 5

• ddol / sip.thrift

  A Thrift spec for SIP, with a reference python implementation using pyshark.

  sipthriftvoiptelecomtelecommunicationstelecomssip-parserwiresharkpysharktsharkpacket-capturecapture-packetspacket-snifferpacket-analyserpacket-parsingvoipmonitormonitoringmonitorcallcenter
  Language:Python 4

• PuzzelSolutions / SMS-Survey

  smscustomer-satisfactionmeasurecommunicationscoresurvey-apisurveysurveyssurvey-appsurvey-analysisnpscallcentertelecom
  3

• JubaerHossain / vicidial

  this is dialer software using dicial

  callcenterdialer
  Language:PHP 2

• NSFI / cc-toolbar

  callcenter toolbar

  reactjavascriptcallcentersailfishtoolbar
  Language:CSS 2

• RANDPROJECT / spam-calls-checker

  Our script can run on a large list of phone numbers and report in real time on numbers flagged as spam or fraud

  truecallerasteriskcallcenterpbxsalesspamspam-detection
  Language:HTML 2

• vahidnourbakhsh / Simulation

  Queue Simulation

  assignmentcallcenterqueueingroutingsimulationstochastic-processestransportation
  Language:Java 2

• araujo-barreiro / centralita-asterisk

  Centralita telefónica en Asterisk con un menú interactivo

  asterisktelephonecallcentersipvoicemailivr
  1

• Colivery / callcenter-voximplant-integration

  Voximplant.com integration for Colivery

  callcentervoximplanthotlinesocial
  Language:JavaScript 1

• Daeumling / fritzbox-ktipp-list

  Powershell script to generate fritzbox phonebooks out of ktipp list

  blacklistpbxfritzboxswitzerlandcallcenter
  Language:PowerShell 1

• fikrifirat / make-them-click

  Click-to-calling is a very old, simple and straight forward technology that can be implemented in many different ways. Using WebRTC is an iteration if this use case, yet it's often easy to miss the opportunity of empowering your calls and customer engagements with simple web technologies. There are various examples of simple yet powerful examples of click-to-calling with help of Voxbone's click2vox.com

  webrtccallcenterintegrationsanalyticsbusiness-processcustomer-interaction
  Language:HTML 1

• ictbroadcast-api / c-sharp

  C# example code for ICTBroadcast Rest API consumer

  callingcallcenterdialercrmcrm-integration
  Language:C# 1

• JoseDavidSS / LCI.CallCenterLog

  Segundo proyecto para el curso de Lenguajes, Compiladores e Interpretes. La idea es hacer una aplicación que simule una inteligencia artificial de un "Call Center" utilizando el lenguaje de programación Prolog.

  aibotcallcenterprolog
  Language:Prolog 1

• juanelojga / call_center_ligero

  Repositorio Call Center Ligero

  elastixasteriskcallcenterphpodbc
  Language:PHP 1

• majabojarska / stacja-ateizm-pacyfikator

  A handy 3CX call controller made for the YouTube channel Stacja Ateizm

  hid3cxcallcenter
  Language:C++ 1

• OrpivCalling / cuddly-adventure

  Orpiv Technologies has 7 years tremendous experience in the call center and outsourcing industry. We offer aligned inbound, outbound and sales calling facilities to our clients with satisfactory results. With Orpiv, you have the rare opportunity to redefine the process of communicating with your customers. Cutting-edge technology does not replace a human voice at the other end of the line. With year-round coverage and a wide range of call center services at your disposal, you’ll never miss a call or business opportunity

  callcenterbpoinbound-callsoutbound-callscoldcallstelesalesindiancallcentersolutions
  1

• tiniyo / tiniyo

  Tiniyo provides api platform for the real-time voice/video/message communications to enable businesses to add communication to their product and services.

  otpsms-apivoice-apismsvoiceverificationcallcenterconferencesmppphonenumber
  1