call-center
There are 3 repositories under call-center topic.
aws-samples / amazon-transcribe-live-call-analytics
Amazon Transcribe Live Call Analytics (LCA) Sample Solution
Language:JavaScript 119lionsoul2014 / freeswitch-asr
TTS and ASR module with auto Voice Active Detecting supported for Freeswitch. I build it for Nature sound interactive, With the embedded LUA engine we could easly build a Freeswtich application like this.
Language:C 71- Language:TypeScript 57
- AI-Powered-Call-Center-Intelligence-Accelerator
MSUSAzureAccelerators / AI-Powered-Call-Center-Intelligence-Accelerator
Automate call transcriptions for real-time and previously recorded calls by using custom speech models, text analytics, and industry-specific natural language processing with the Microsoft Call Center Intelligence Accelerator.
Language:JavaScript 48 FreeIPCC / FreeIPCC
呼叫中心，智能外呼，大模型呼入机器人，大模型呼出机器人，客服系统，工单系统，开源呼叫中心系统，话务系统，智能外呼系统，智能电话外呼，呼叫中心系统，大模型客服，电话外呼，客服中心，在线客服，大模型呼叫中心，呼入机器人，大模型机器人，智能电话外呼，开源呼叫中心系统，电话外呼，在线客服，大模型callcenter,contactcenter,Call，IPCC，Customer Service，Voice，AI，Call Center, Contact Center,LLM,TTS,ASR,NLP,Chabot,FreeSWITCH,OpenSips,Kamailio,Asterisk,WebRTC,Robot,Outbound,LangChain,RAG！
Language:TypeScript 41supershaneski / callcenter-simulator
A sample callcenter simulator using OpenAI technologies such as ChatGPT, Whisper and other APIs to automate and improve callcenter operation. This project is intended to be a sandbox application to test feasibility and other ideas.
Language:JavaScript 24AI Call Center,Contact Center,Customer Service System,Колл-центр,Callcenter,Centre d'appels,Centro de llamadas,Centro de atendimento,コールセンター,콜센터,Интеллектуальный колл-центр,Intelligentes Callcenter,Centre d'appels intelligent,Centro de llamadas inteligente,Centro de atendimento inteligente,インテリジェントコールセンター,지능형 콜센터
Language:Java 20LasLabs / python-five9
Interact with Five9 Cloud Call Center using Python
Language:Python 18chaogewudi / helloWorkPhone
全新工作手机paas能力整合，提供全场景客户沟通留存，电话、短信、微信记录api实时查看
- Language:JavaScript 11
berkerol / call-center-simulation
Simple call center simulation with SimPy
Language:Jupyter Notebook 8AI,Call Center,Contact Center,LLM,TTS,ASR,NLP,RAG,Customer Service,IPCC,FreeSWITCH,Voice,LangChain,Outbound,Inbound,Call，大模型呼叫中心，智能呼叫中心，呼叫中心，大模型呼入机器人，大模型呼出机器人，智能外呼，大模型机器人，智能电话外呼，大模型，FreeSWITCH大模型智能客服，大模型智能呼叫中心系统！
Language:Java 8This code will set up a contact flow/IVR for real time authentication with Mobile BankID and can be deployed in minutes.
Language:Python 7DataVisualizationExpert / Call-Center-Analytics-Dashboard-using-Power-BI
Agent Insights & Call Activity at Your Fingertips. This Power BI dashboard tracks calls answered, answer speed, & customer satisfaction. Built with Power BI & Excel.
kattsoftware / php-telephonify
Create IVR/phone robots/automated telephone applications/call-centers easy
Language:PHP 7mtonosaki / TalkLogger
An utility that records the voice heard from an audio devices as text.
Language:C# 7aveedibya / operationSimulation
Simulation model to run scenarios on staffing/operations readiness for a call center
Language:Python 6brunocampos01 / predict-which-customers-a-call-center-should-contact
Predict which customers should a call-center call for greater assertiveness in a sale
Language:Python 6lihaiya / FreeAICC
AI Call Center,AI Колл-центр,AI Callcenter,Centre d'appels AI,Centro de llamadas AI,Centro de atendimento AI,AIコールセンター,AI 콜센터,Customer Service System,Система обслуживания клиентов,Kundenservice-System,Systeme de service client,Sistema de servicio al cliente,Sistema de atendimento ao cliente,カスタマーサービスシステム,고객 서비스 시스템
Language:Java 6呼叫中心，智能外呼，大模型机器人，客服系统，工单系统，开源呼叫中心系统，话务系统，智能外呼系统，智能电话外呼，呼叫中心系统，大模型客服，电话外呼，客服中心，在线客服，大模型呼叫中心，智能外呼，呼入机器人，大模型机器人，智能电话外呼，开源呼叫中心系统，电话外呼，在线客服，大模型callcenter,contactcenter,Call，IPCC，Customer Service，Voice，AI，Call Center, Contact Center,LLM,TTS,ASR,NLP,Chabot,FreeSWITCH,OpenSips,Kamailio,Asterisk,WebRTC,Robot,Outbound,LangChain,RAG！
Language:Java 6natsu90 / chinwag-twilio
Simple Call Center System
Language:JavaScript 6- Farmer-Call-Center
rudrakshi99 / Farmer-Call-Center
AI-based voice-assisted Contact Center for assisting Farmers for their problems.
Language:JavaScript 6 contact center,call center,cc,ipcc,呼叫中心，智能外呼，大模型呼入机器人，大模型呼出机器人，客服系统，工单系统，开源呼叫中心系统，话务系统，智能外呼系统，智能电话外呼，呼叫中心系统，大模型客服，电话外呼，客服中心，在线客服，大模型呼叫中心，呼入机器人，大模型机器人，智能电话外呼，开源呼叫中心系统，电话外呼，在线客服，大模型callcenter,contactcenter,Call，IPCC，Customer Service，Voice，AI，Call Center, Contact Center,LLM,TTS,ASR,NLP,Chabot,FreeSWITCH,OpenSips,Kamailio,Asterisk,WebRTC,RAG！
bdavis19 / Call-Center-Projects
Call center statistics analysis.
Language:HTML 4ashikali / Agent-Popup-Using-PHP
This is an Agent Pop Up application to alert the agent with URL/POPUP or URL notification when he/she receives the call.
Language:PHP 3branflakem3 / php-uccx-api-agentchange
Allow Agents to change queues via UCCX Api v11.x without admin/supervisor rights
Language:PHP 3rcmaehl / Cisco-Enhancer
Cisco CTI & Finesse Toolkit for keeping agent downtime to a minimum. Download under Releases
Language:AutoIt 3dheerajGits / skyhack
This repository supports a project aimed improve the efficiency of United Airlines' call center by predicting call handle times using machine learning. It analyzes factors like customer tone, call reason, and high-volume call times. A Flask web app delivers real-time predictions to enhance agent allocation, operations, and service quality.
Language:Jupyter Notebook 2Synchronize Five9 and Odoo
Language:Python 2- Language:Objective-C 1
evios / ccis
PHP Web based Contact Center for UA e-commerce businesses based on Asterisk with live connections to Ukrainian local Distributors to monitor in-stock items
Language:HTML 1HarukaYamamoto0 / cemigtimer
Cemig Timer: A business timer designed to ensure efficiency in the Cemig sector, helping with time management and fast service.
Language:JavaScript 1- Language:PHP 1
MauCariApa-com / kodebank
This project contains a comprehensive database of various banks in Indonesia, including their names, bank codes, and customer service contact numbers.
0Shailesh-Padhariya / Call-Center-Dashboard
This Power BI dashboard provides an in-depth analysis of call center performance, customer interactions, and sentiment trends. It helps businesses monitor key call metrics, understand customer satisfaction, and optimize support channels.
0BaseMax / organization-phone-118
This project allows users to search for contact information in an organization using Meilisearch. The PHP application connects to a Meilisearch database and provides an API endpoint for querying contact data. The web interface enables users to perform searches and view results in a user-friendly table.
Language:HTML
