call-center-analytics

There are 0 repository under call-center-analytics topic.

• aws-samples / amazon-transcribe-live-call-analytics

  Amazon Transcribe Live Call Analytics (LCA) Sample Solution

  aiawsaws-transcribecall-centercall-center-analyticsmachine-learning
  Language:JavaScript 73

• TimKong21 / PwC-Switzerland-Power-BI-in-Data-Analytics-Virtual-Case-Experience

  Comprehensive Power BI dashboards showcasing insights on Call Centre Trends, Customer Retention, and Diversity & Inclusion to drive business impact.

  data-storytellingpowerbidata-visualizationinteractive-dashboardsbusiness-intelligencecall-center-analyticscustomer-retentiondiversity-and-inclusiondata-analyticspwcdata-cleansing
  7

• brunocampos01 / predict-which-customers-a-call-center-should-contact

  Predict which customers should a call-center call for greater assertiveness in a sale

  keyrusrandom-forestlinear-regressionchallengecorrelationcall-centeranalyticsdata-engineeringdata-sciencemachine-learningrandom-forest-classifierpolynomial-regressionlinear-regression-modelscall-center-analyticspt-brpythondataset
  Language:Python 6

• py-vcon / py-vcon

  Official Repo for python-vcon and py-vcon-server Python packages

  artificial-intelligencecrmemailmachine-learningpython3smstelephonytranscriptionvideo-conferencevoipwebchatcall-center-analyticscontact-centercontact-centers-and-telephonymessagingrecordingstranscription-apitranscriptionsvideo-transcriptiongenerative-ai
  Language:Python 6

• AjNavneet / TimeSeriesARCH_GARCH_AWS_Deployment

  ARCH and GARCH models along with MLOps pipeline using AWS platform to deploy model in a production environment.

  archaws-deploymentcall-center-analyticsgarch-modelmlopstime-series
  Language:Jupyter Notebook 2

• DataVisualizationExpert / Call-Center-Analytics-Dashboard-using-Power-BI

  Agent Insights & Call Activity at Your Fingertips. This Power BI dashboard tracks calls answered, answer speed, & customer satisfaction. Built with Power BI & Excel.

  analyticscall-centercall-center-analyticsdashboarddata-analyticsdata-visualizationdaxportfoliopower-bipower-bi-dashboardpower-bi-desktopprojectpythontrends-visualizationvisualizationms-excel-data-analytics
  2

• Andrewwango / aws-custom-calls

  An AWS serverless AI services pipeline for analysing call center calls, with custom analytics built around AWS Transcribe and AWS Comprehend and insights published on AWS Quicksight.

  awscall-center-analyticscomprehendlambdamachine-learningnatural-language-processingsentiment-analysisserverlesstranscribe
  Language:Python 1

• bdavis19 / Call-Center-Analytics

  Call center statistical analytics for staffing level.

  call-center-analyticsrmdstaffing-levelrlogistic-regressionmachine-learningspringboard-data-science
  Language:HTML 1

• Megha-pd / Dashboard-and-Presentations

  Power BI Dashboards and Power Point Presentations

  call-center-analyticschurn-predictioncovid19hr-analyticssalesterrorism-analysis
  1

• adamyangyang / operations-analytics

  This project involves helping a telecoms company better understand how its call center operations are performing on a daily basis.

  dashboardsdata-visualizationexcelpowerbisqlcall-center-analytics
  0

• Ratafar22 / Call-Centre-Performance-Analysis

  This analysis measures the performance of a call centre and assessed the satisfactions and sentiments of customers.

  call-center-analyticscustomer-servicedata-analysisdata-manupulationdata-visualizationpowerbi-reportproblem-solving
  0

• Sambhaji-Dhage / PwC-Switzerland-Power-BI-in-Data-Analytics-Virtual-Internship-Case-Experience

  PwC Switzerland Power BI in Data Analytics Virtual Case Experience helps build foundation in data analysis and visualization with Power Bi

  business-intelligencecall-center-analyticscustomer-retentiondata-analysisdata-storytellingdata-visualizationdiversity-and-inclusioninteractive-dashboardspowerbi
  0

• WilliamSmithEdward / CMSSupervisorAutomation

  VB.Net code for interfacing with Avaya's CMS Supervisor call center management software.

  automationavayacall-center-analyticscmscms-supervisor
  Language:Visual Basic .NET 0

• AjNavneet / GaussianTimeSeries_MLOps_AWS_Deployment

  Gaussian Time Series model and MLOps pipeline using the AWS to deploy the model in a production environment.

  aws-deploymentcall-center-analyticsgaussian-processesmlops-environmenttime-series
  Language:Jupyter Notebook

• AjNavneet / MultipleLinearRegression_TimeSeriesAnalysis_CallCentre

  Time series model using multiple linear regression on call-centre data.

  call-center-analyticsmultiple-linear-regressiontime-series
  Language:Jupyter Notebook

• shubhamkushwah2509 / pwc-internship

  an internship where i use different data set and analyse call centre trend , churn analysis and diversity inclusion analysis

  call-center-analyticschurn-analysisdiversity-inclusion-in-tech