omni-channel

There are 1 repository under omni-channel topic.

• cskefu / cskefu

  🌲 春松客服，开源客服系统

  chatbotcontact-centercustomer-supportjavamulti-channelomni-channelosgispringboot
  Language:JavaScript 2668

• FJ-OMS / oms-erp

  一站式全渠道业务中台系统包括订单管理系统OMS/电商ERP、库存WMS统一管理系统和SAP财务管理系统等，实现快速部署，并帮助企业后续自主进行开发迭代，实现数字化转型，并有多个经典案例。中台系统包括：通用业务中台、强大的技术中台Springcloud/Istio、后续开发方案的设计，技术(K8S,SERVERLESS)及管理人员的培训等。

  crmerpjavak8snacosomni-channelomsspringcloudtmswms
  Language:Java 1620

• goautodial / v4.0

  GOautodial Open Source Omni-channel Contact Center Suite v4.0

  gadv4goapigoautodialgoautodial-version4justgocloudomni-channelv4
  Language:JavaScript 112

• nuance-communications / mix-demo-client-azstaticwebapps

  Nuance Mix Demo Client for use with Azure Static Web Apps

  nuance-mixconversational-aitext-to-speechdialognatural-language-understandingreactjsazure-functionsazure-static-web-appsnluchat-botsbotslanguage-aiasraasdlgaasnluaasttsaasivromni-channelvirtual-agentmulti-channel
  Language:JavaScript 13

• stuartlogan82 / geolocator

  Need to locate your customers before they are connected to a contact center agent? Here are the bare bones to get it done

  contact-centerflexgeolocationivromni-channelsmsstudiotwiliotwilio-flex
  Language:Python 10

• stentorium / stentor

  📣 Omni-channel SDK for conversational AI

  alexadialogflowsdktypescriptomni-channeldialog-management
  Language:TypeScript 6

• fharshitkumar / genXServiceEngagementPlatform

  Provide a Unified Customer Service Experience with the communication channels, customer data and ticketing tools provided by a single solution. Customer engagement agents can access to 360o Customer View using Omni-Channel Engagement model, and enable them to process service tickets, using Knowledge Base Search Engine. Bringing all relevant data and customer contacts onto the same user interface helps agents provide the best possible customer service and successful holistic engagement experience.

  javafx-desktop-appsuxduserexperiencemachine-learningomni-channelknowledgebaseticket-system
  Language:Java 2

• intershop / iom-blueprint-project

  The Intershop Order Management Blueprint Project is a demo project for demonstration purposes and for learning project development of the Intershop Order Management.

  blueprintdemoecommerceorder-managementinventoryreturn-manangementcross-channelorder-routinge-commercemultichannelb2bomni-channel
  Language:Java 2

• bluewhalekefu / kefu

  藍鯨魚客服，智能客服系統，機器人客服

  chatbotcontact-centercustomer-servicecustomer-supportmulti-channelomni-channelgogo-lang
  1

• bmguillo / WatsonAssistant_Webchat_SalesforceServiceDesk_LiveAgent

  This repository is to illustrate Watson Assistant Webchat integration with SalesForce Service Desk & Live Agent handoff

  omni-channelsalesforcesalesforce-service-deskwatson-assistant