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Project for customer management in the Marketing Analytics Department of a large retail bank. The aim of this project is to know which marketing activity effectively retains customers. We have information about individual customer profitability (CLV) and a survey was conducted as well. A research model explaining/predicting individual customer profitability is expected, along with a theoretical rational for these hypotheses and test the hypotheses. Multiple independent variables very tried to come up with some meaningful conclusions.
A website contains the main workflow of a company, like customer management, order management etc