corona-warn-app / cwa-hotline

Corona-Warn-App: Issues with the public hotline +498007540001/2

corona-warn-app/cwa-hotline Issues

Technical Hotline: Missing ring-tone/hold music while on hold
Closed a year ago6
TAN hotline overloaded - infected people not getting through and giving up
Closed a year ago119
Complicated URL after choosing „Personal question about Corona“
Closed a year ago6
Barrierefreiheit für Schwerhörige, Ertaubte und Gehörlose
Closed a year ago8
Remove positive option from technical hotline
Closed a year ago3
Automatize as many steps in the hotline process as possible
Closed a year ago2
Waiting loop: Reduce frequency of information that all staff is currently busy
Closed a year ago2
Make it possible to requests TANs for multiple people during one call
Closed a year ago4
Why is there no estimated waiting time?
Closed a year ago3
Closure of TAN hotline
Closed a year ago1
Drop requirement that PCR test needs to be performed by a laboratory
Closed a year ago8
Future of TAN hotline?
Closed a year ago5
Missing CODE of CONDUCT
Closed 2 years ago1
Will the availability of the technical hotline be reduced to bind resources for the TAN hotline?
Closed 2 years ago1
Twitter reports: TAN hotline does not issue TANs for normal PCR tests because the staff thinks it is a quick PCR test
Closed 2 years ago2
TAN Hotline: Add information for which tests a TAN can be issued at the beginning of the call
Closed 2 years ago3
Technical Hotline: Overcomplicated language selection process at beginning of call
Closed 2 years ago11
Conflicting hotline availability and language information
Closed 2 years ago2
Will the hotline issue TANs for quick PCR-Tests?
Closed 2 years ago5
Technical hotline suggest to call verification hotline on positive quick test
Closed 2 years ago5
Why does the TAN hotline ask how long the app has been installed and does only issue a TAN if the app has been installed for more than 14 days?
Closed 2 years ago6
Technical Hotline: Unfriendly or no response after massive Testresult-Server incident
Closed 2 years ago4
Hotline incorrectly listed on FAQ of the Bundesregierung
Closed 3 years ago9
Outdated phone numbers in repository details "About" description
Closed 3 years ago2
[Accessibility] Technical Hotline: Hotline doesn't ask for "say 1" for those tested positively, just "press 1"
Closed 3 years ago9
Hotline service distributes wrong information about necessary location setting to public
Closed 4 years ago2
TAN Request Hotline - How do you prevent an infected user from requesting multiple teleTANs?
Closed 4 years ago1