GenesysCloudBlueprints / wfm-hris-blueprint

This Genesys Cloud Developer blueprint explains and demostrates how to set up Genesys Cloud to enable WFM integration with HRIS, which provides WFM with employee time-off balance information and inserts time-off requests into HRIS.

Integrate Genesys Cloud with an HRIS system to sync time-off requests and time-off balances from Genesys Cloud WFM

This Genesys Cloud Developer Blueprint integrates Genesys Cloud with an HRIS to retrieve employee time-off balances and provide that information in Genesys Cloud workforce management. When a time-off request is created or updated in Genesys Cloud workforce management, the integration inserts the request into the HRIS for tracking and verification against the employee's available balance.

View the full Integrate Genesys Cloud with an HRIS system to sync time-off requests and time-off balances from Genesys Cloud WFM article in the Genesys Cloud Developer Center.