yilmazsfrkn / churn_machine_learning_project

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churn_machine_learning_project

1. Introduction

We aim to accomplist the following for this study:

Identify and visualize which factors contribute to customer churn:

Build a prediction model that will perform the following:

Classify if a customer is going to churn or not Preferably and based on model performance, choose a model that will attach a probability to the churn to make it easier for customer service to target low hanging fruits in their efforts to prevent churn

2. Data set review & preparation

In this section we will seek to explore the structure of our data:

To understand the input space the data set And to prepare the sets for exploratory and prediction tasks as described in section 1

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