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Documentation and assets for the Nix Community Survey

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Nix Community Survey

Introduction

The Nix Community Survey, or "Nix Survey" for short, is a public survey organized by the Nix community in order to collect information from all Nix users, contributors and maintainers.

Its goals are to

  • Describe the evolution of the Nix community over the years;
  • Support Nix teams' strategies and operations by seeking to provide concrete data to validate or invalidate their assumptions.

This document describes the process of preparing and running the Nix Community Survey.

Please improve this document according to your experience. Just edit and commit fearlessly.

Wording

A survey is made up of questions.

A question is made up of a prompt and choices.

The prompt is a short text presented to the participant to ask the question.

Choices can be either:

  • multiple choices: the user can select as many choices as they want from a list of proposed choices, and input free text in a "other" choice field
  • single choice: the user can only select one choice from a list of proposed choices, or input free text in a "other" choice field
  • ranking: the user can pick and rank items from a list, they can't input free text in a "other" field
  • free text: the user can input any text

Organization

Phases

Preparation

We keep improving the survey every year. Great change can be brought from one survey to another, but we need to strive for an incremental approach. When preparing a survey, you should start from the last survey as well as the document of key improvements that had been noted at the end of the previous survey. On this note, a survey should not be considered completed until a document describing key improvements for the next survey has been committed.

Write down a checklist of all foreseen steps.

Talk to all Nix teams to understand the kind of data that they need.

Write questions and their choices in this repository, one file per year.

It is hard to make anything from free-text answers.

You should only ask questions with a quantitative answer or categorical answers (single or multiple). Even if it means having many categories or missing possible answers. Note that we can still put a "Other" choice, but they question should be designed

Imagine 2k participants, 20 free-text answers with a response rate of 50%, each response being 20 words on average. That's too much to read with an objective approach. We play a long-term game and burn-out from reading 2000*40 answers every year is not the way to go.

With that in mind, feedback such as "this question was missing what I wanted to answer" is precious as it will help make our survey more and more complete.

You may make a RFC (Request for Comment) when needed, from selected people or a broad audience, as you see fit.

Implement survey (questions and their choices) in a survey tool.

Prepare announcement to open survey for participation. The announcement must at least contain

  • a link to allow people to participate.
  • the closing date of participation

Prepare posts for social medias. Ideally, each post should have a tag to allow analytics to source sessions' channel, e.g. https://survey.nixos.org/?utm_channel=twitter.

Participation

Allow participation to the survey on the survey tool.

Publish announcement on Discourse. Post on social medias: Reddit, Hacker News, Twitter/X, LinkedIn.

Activate banner on the nixos.org website.

Schedule reminders on social medias. For instance

  • 1 week after launch,
  • 1 month before closing,
  • 2 weeks before closing,
  • 1 week before closing,
  • 2 days before closing.
  • 1 days before closing.

Wait for the closing date.

Analysis

Produce aggregates and charts for each question of this survey.

TODO

Feedback and improvements

Collect feedback.

Write down a document of improvements that will be needed for the next survey.

Schedule

The Nix Survey is run every year, usually in spring.

The survey is open to participants for about a month.

It is preferred to publish unidentifiable data (e.g. aggregates) at most one month after the survey closure.

Due to the uncertain nature of data analysis, there is no expected date of publication of its analysis.

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Documentation and assets for the Nix Community Survey