Crashing issue in android release build

[Ivan Cheng]

Hello, I am working on zendesk messaging in react native.
When I have build the android app in debug mode using react-native run-android --mode=devDebug, it works well.
But when building it in release mode using app:assembleDevRelease, it stops when app runs.

Here is my react native info:

System:
OS: macOS 14.3
CPU: (6) x64 Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz
Memory: 5.11 GB / 32.00 GB
Shell:
version: "5.9"
path: /bin/zsh
Binaries:
Node:
version: 18.17.1
path: ~/.nvm/versions/node/v18.17.1/bin/node
Yarn:
version: 1.22.19
path: /usr/local/bin/yarn
npm:
version: 9.6.7
path: ~/.nvm/versions/node/v18.17.1/bin/npm
Watchman:
version: 2023.01.02.00
path: /usr/local/bin/watchman
SDKs:
Android SDK:
API Levels:
- "26"
- "27"
- "28"
- "29"
- "30"
- "31"
- "33"
- "34"
Build Tools:
- 30.0.2
- 30.0.3
- 33.0.0
- 33.0.1
- 34.0.0
System Images:
- android-28 | Google APIs Intel x86 Atom
- android-29 | Intel x86 Atom_64
- android-29 | Google APIs Intel x86 Atom
- android-29 | Google APIs Intel x86 Atom_64
- android-29 | Google Play Intel x86 Atom
- android-30 | Google APIs Intel x86 Atom
- android-30 | Google Play Intel x86 Atom
- android-31 | Google APIs Intel x86_64 Atom
- android-31 | Google Play Intel x86_64 Atom
- android-33 | Google APIs ARM 64 v8a
- android-33 | Google APIs Intel x86 Atom_64
- android-33 | Google Play ARM 64 v8a
- android-33 | Google Play Intel x86 Atom_64
Android NDK: Not Found
IDEs:
Android Studio: 2023.3 AI-233.14808.21.2331.11709847
Languages:
Java:
version: 17.0.11
path: /usr/bin/javac
Ruby:
version: 3.1.2
path: /usr/local/opt/ruby/bin/ruby
npmPackages:
"@react-native-community/cli": Not Found
react:
installed: 18.2.0
wanted: 18.2.0
react-native:
installed: 0.73.6
wanted: 0.73.6
react-native-macos: Not Found
npmGlobalPackages:
"react-native": Not Found
Android:
hermesEnabled: true
newArchEnabled: false

How can I solve the issue?