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steveuncg / Public-Service-Template

The 311 Template repository is a collection of ServiceNow configurations developed in the spirit of shortening the deployment time for a fully functioning external service portal. Download directly into a ServiceNow instance and get started right away!

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Public-Service-Template

The Public Service Template repository is a collection of ServiceNow configurations developed for the purpose of shortening the deployment time for public digital services. The main branch is dependent on 2 plugins that are described in the installation instructions. Download directly into a ServiceNow instance and get started right away!

Installation Instructions

  1. Install the Customer Service(com.sn_customerservice) plugin
  2. Install the Customer Service with Service Management(com.sn_cs_sm) plugin
  3. Go to system Applications -> Studio

Configutation Collections

  • Anonymous User
  • Service Builder Workflow
  • Variable Sets (Map and Common)
  • Mobile API Endpoint + Variables
  • Anonomous User
  • Anonomous User

About

The 311 Template repository is a collection of ServiceNow configurations developed in the spirit of shortening the deployment time for a fully functioning external service portal. Download directly into a ServiceNow instance and get started right away!