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300+ articles covering ML system design, implementing ML in production, and beyond.

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ML System Design

Over 300 articles created by multiple startup's engineering team, delving into topics such as ML system design, the practicalities of implementing ML in production environments, and more.

Credit goes to Evidently AI for compiling all the sources at one please.

Company Industry Short Description Title Tag Year Link
Stripe Fintech and banking Prevent fraudelent transactions How we built it: Stripe Radar fraud detection 2023 https://stripe.com/blog/how-we-built-it-stripe-radar
Walmart E-commerce and retail Recommend complementary items Personalized ‘Complete the Look’ model recommender system,product feature,CV 2023 https://medium.com/walmartglobaltech/personalized-complete-the-look-model-ea093aba0b73
Uber Delivery and mobility Forecast demand for airport rides Demand and ETR Forecasting at Airports demand forecasting 2023 https://www.uber.com/en-GB/blog/demand-and-etr-forecasting-at-airports/
Pinterest Social platforms Prevent advertiser churn An ML based approach to proactive advertiser churn prevention churn prediction 2023 https://medium.com/pinterest-engineering/an-ml-based-approach-to-proactive-advertiser-churn-prevention-3a7c0c335016
Stitch Fix E-commerce and retail Generate ad headlines A New Era of Creativity: Expert-in-the-loop Generative AI at Stitch Fix product feature,NLP,generative AI 2023 https://multithreaded.stitchfix.com/blog/2023/03/06/expert-in-the-loop-generative-ai-at-stitch-fix/
Swiggy Delivery and mobility Recommend items to order Building a mind reader at Swiggy using Data Science product feature,recommender system 2023 https://bytes.swiggy.com/building-a-mind-reader-at-swiggy-using-data-science-5a5c38aa6c17
Microsoft Tech Diagnose production incidents with LLM Large-language models for automatic cloud incident management ops,generative AI,product feature 2023 https://www.microsoft.com/en-us/research/blog/large-language-models-for-automatic-cloud-incident-management/
Foodpanda Delivery and mobility Optimize menu sorting order Menu Ranking content personalization 2023 https://medium.com/foodpanda-data/menu-ranking-422ad21f381e
Zillow E-commerce and retail Estimate the house market value Building the Neural Zestimate pricing 2023 https://www.zillow.com/tech/building-the-neural-zestimate/
Airbnb Travel,E-commerce and retail Identify user interests Prioritizing Home Attributes Based on Guest Interest NLP,item classification,search 2023 https://medium.com/airbnb-engineering/prioritizing-home-attributes-based-on-guest-interest-3c49b827e51a
GitHub Tech Generate code and code suggestions Inside GitHub: Working with the LLMs behind GitHub Copilot product feature,generative AI 2023 https://github.blog/2023-05-17-inside-github-working-with-the-llms-behind-github-copilot/
DoorDash Delivery and mobility Optimize courier waiting time Lifecycle of a Successful ML Product: Reducing Dasher Wait Times product feature,ETA prediction 2023 https://doordash.engineering/2023/02/15/lifecycle-of-a-successful-ml-product-reducing-dasher-wait-times/
Linkedin Social platforms Select best payment gateway Improving the customer’s experience via ML-driven payment routing ops 2023 https://engineering.linkedin.com/blog/2023/improving-the-customer-s-experience-via-ml-driven-payment-routin
Wayfair E-commerce and retail Predict delivery times Delivery-Date Prediction ETA prediction 2023 https://www.aboutwayfair.com/careers/tech-blog/delivery-date-prediction
Linkedin Social platforms Detect viral spam Viral spam content detection at LinkedIn spam / content moderation 2023 https://engineering.linkedin.com/blog/2023/viral-spam-content-detection-at-linkedin
Lyft Delivery and mobility Recommend content in app The Recommendation System at Lyft recommender system 2023 https://eng.lyft.com/the-recommendation-system-at-lyft-67bc9dcc1793
Honeycomb Tech Generate queries with natural language All the Hard Stuff Nobody Talks About when Building Products with LLMs NLP,product feature,generative AI 2023 https://www.honeycomb.io/blog/hard-stuff-nobody-talks-about-llm
Zalando E-commerce and retail Forecast demand in fashion e-commerce Deep Learning based Forecasting: a case study from the online fashion industry demand forecasting 2023 https://arxiv.org/abs/2305.14406
Etsy E-commerce and retail Recommend relevant marketplace items How We Built a Multi-Task Canonical Ranker for Recommendations at Etsy recommender system 2023 https://www.etsy.com/uk/codeascraft/how-we-built-a-multi-task-canonical-ranker-for-recommendations-at-etsy
Yelp Social platforms Organize e-commerce content using embeddings Yelp Content As Embeddings NLP,CV,item classification 2023 https://engineeringblog.yelp.com/2023/04/yelp-content-as-embeddings.html
Monzo Fintech and banking Select relevant marketing messages Optimising marketing messages for Monzo users causality,content personalization 2023 https://medium.com/data-monzo/optimising-marketing-messages-for-monzo-users-3fe805f24572
Monzo Fintech and banking Detect patterns in text data Using topic modelling to understand customer saving goals NLP,item classification 2023 https://medium.com/data-monzo/using-topic-modelling-to-understand-customer-saving-goals-2bb06f00ce2d
Wayfair E-commerce and retail Predict new product’s sales potential How Wayfair uses “Predicted Winners” Models to Accelerate Success for New Products demand forecasting 2023 https://www.aboutwayfair.com/careers/tech-blog/how-wayfair-uses-predicted-winners-models-to-accelerate-success-for-new-products
Airbnb Travel,E-commerce and retail Personalized listing search Learning To Rank Diversely search 2023 https://medium.com/airbnb-engineering/learning-to-rank-diversely-add6b1929621
Twitter Social platforms Recommend interesting tweets Twitter's Recommendation Algorithm recommender system 2023 https://blog.twitter.com/engineering/en_us/topics/open-source/2023/twitter-recommendation-algorithm
DoorDash Delivery and mobility Predict if a store is open How DoorDash Upgraded a Heuristic with ML to Save Thousands of Canceled Orders product feature,ETA prediction 2023 https://doordash.engineering/2023/01/10/how-doordash-upgraded-a-heuristic-with-ml-to-save-thousands-of-canceled-orders/
Wayfair E-commerce and retail Identify business customers Hamlet: Wayfair's ML Approach to Identifying Business Shopper lead scoring 2023 https://www.aboutwayfair.com/careers/tech-blog/hamlet
Wayfair E-commerce and retail Detect fraud with embeddings Introducing Melange: A Customer Journey Embedding System for Improving Fraud and Policy Abuse Detection fraud detection 2023 https://www.aboutwayfair.com/careers/tech-blog/introducing-melange-a-customer-journey-embedding-system-for-improving-fraud-and-scam-detection
Airbnb Travel,E-commerce and retail Improve travel search experience Building Airbnb Categories with ML & Human in the Loop search 2023 https://medium.com/airbnb-engineering/building-airbnb-categories-with-ml-human-in-the-loop-35b78a837725
Spotify Media and streaming Automatically generate ad content How We Automated Content Marketing to Acquire Users at Scale ad ranking / targeting,content personalization 2023 https://engineering.atspotify.com/2023/11/how-we-automated-content-marketing-to-acquire-users-at-scale/
Instacart E-commerce and retail Predict availability of food items How Instacart Modernized the Prediction of Real Time Availability for Hundreds of Millions of Items While Saving Costs demand forecasting 2023 https://tech.instacart.com/how-instacart-modernized-the-prediction-of-real-time-availability-for-hundreds-of-millions-of-items-59b2a82c89fe
Linkedin Social platforms Personalize the homepage feed Enhancing homepage feed relevance by harnessing the power of large corpus sparse ID embeddings content personalization 2023 https://engineering.linkedin.com/blog/2023/enhancing-homepage-feed-relevance-by-harnessing-the-power-of-lar
Doordash Delivery and mobility Forecast order volumes and deliveries How DoorDash Built an Ensemble Learning Model for Time Series Forecasting demand forecasting 2023 https://doordash.engineering/2023/06/20/how-doordash-built-an-ensemble-learning-model-for-time-series-forecasting/
Expedia Travel,E-commerce and retail Forecast flight prices Using Synthetic Search Data for Flights Price Forecasting pricing,ops 2023 https://medium.com/expedia-group-tech/using-synthetic-search-data-for-flights-price-forecasting-4cf3277afdaf
Nextdoor Social platforms Generate engaging email subject lines Let AI Entertain You: Increasing User Engagement with Generative AI and Rejection Sampling generative AI,content personalization 2023 https://engblog.nextdoor.com/let-ai-entertain-you-increasing-user-engagement-with-generative-ai-and-rejection-sampling-50a402264f56
Criteo Tech Figure out users' preferences Recommender systems need a user model recommender system 2023 https://medium.com/criteo-engineering/recommender-systems-need-a-user-model-c3b3790311bf
Apple Tech Identify objects on images Fast Class-Agnostic Salient Object Segmentation CV 2023 https://machinelearning.apple.com/research/salient-object-segmentation
Zillow E-commerce and retail Identify and block unwanted callers SpectroBrain: Detecting Phone Spam with Semi-Supervised Learning spam / content moderation 2023 https://www.zillow.com/tech/spectrobrain-detecting-phone-spam-with-semi-supervised-learning/
Algolia Tech Suggest relevant search queries Feature Spotlight: Query Suggestions search,product feature 2023 https://www.algolia.com/blog/product/feature-spotlight-query-suggestions/
Netflix Media and streaming In-video search Building In-Video Search search 2023 https://netflixtechblog.com/building-in-video-search-936766f0017c
Grab Delivery and mobility,Banking and finance Automatically tag sensitive data LLM-powered data classification for data entities at scale generative AI 2023 https://engineering.grab.com/llm-powered-data-classification
Doordash Delivery and mobility Accurately forecast demand during holidays How DoorDash Improves Holiday Predictions via Cascade ML Approach demand forecasting 2023 https://doordash.engineering/2023/08/31/how-doordash-improves-holiday-predictions-via-cascade-ml-approach/
Netflix Media and streaming Personalize video clips The Next Step in Personalization: Dynamic Sizzles content personalization,product feature 2023 https://netflixtechblog.com/the-next-step-in-personalization-dynamic-sizzles-4dc4ce2011ef
BlaBlaCar Delivery and mobility Prevent phishing and payment fraud How we used machine learning to fight fraud at BlaBlaCar — Part 1 fraud detection 2023 https://medium.com/blablacar/how-we-used-machine-learning-to-fight-fraud-at-blablacar-part-1-3b976c9dcdf6
Instacart E-commerce and retail Personalize user experience by recommending relevant products Using Contextual Bandit models in large action spaces at Instacart recommender system 2023 https://tech.instacart.com/using-contextual-bandit-models-in-large-action-spaces-at-instacart-cb7ab4d8fa4f
Pinterest Social platforms Recommend similar visual content Training Foundation Improvements for Closeup Recommendation Ranker recommender system 2023 https://medium.com/pinterest-engineering/training-foundation-improvements-for-closeup-recommendation-ranker-67d90603426e
Spotify Media and streaming Recommend new complementary music Spotify Track Neural Recommender System recommender system 2023 https://medium.com/stanford-cs224w/spotify-track-neural-recommender-system-51d266e31e16
Meta Social platforms Generate code with LLM Introducing Code Llama, a state-of-the-art large language model for coding generative AI 2023 https://ai.meta.com/blog/code-llama-large-language-model-coding/
Grammarly Tech Suggest gender-inclusive grammatical error corrections Improving the Performance of NLP Systems on the Gender-Neutral “They” NLP 2023 https://arxiv.org/abs/2306.07415
Netflix Media and streaming Detect speech and music in audio Detecting Speech and Music in Audio Content product feature 2023 https://netflixtechblog.com/detecting-speech-and-music-in-audio-content-afd64e6a5bf8
Salesforce Tech Extract relevant information from a knowledge article Resolve Cases Quickly with Interactive Einstein Search Answers search 2023 https://blog.salesforceairesearch.com/einstein-search-answers/
Etsy E-commerce and retail Show relevant ads Leveraging Real-Time User Actions to Personalize Etsy Ads ad ranking / targeting 2023 https://arxiv.org/pdf/2302.01255.pdf
GitHub Tech AI copilot for code generation How to build an enterprise LLM application: Lessons from GitHub Copilot generative AI 2023 https://github.blog/2023-09-06-how-to-build-an-enterprise-llm-application-lessons-from-github-copilot/
Uber Delivery and mobility Detect potential fraudulent entities Risk Entity Watch – Using Anomaly Detection to Fight Fraud fraud detection 2023 https://www.uber.com/en-IN/blog/risk-entity-watch/?uclick_id=9c4355d3-795f-4b1d-b18e-4b8b4c8ed29f
Expedia Travel,E-commerce and retail Predict Customer Lifetime Value (CLV) Expedia Group’s Customer Lifetime Value Prediction Model propensity to buy 2023 https://medium.com/expedia-group-tech/expedia-groups-customer-lifetime-value-prediction-model-7927cdd44342
Dailymotion Media and streaming Recommend diversified video content Reinvent your recommender system using Vector Database and Opinion Mining recommender system 2023 https://medium.com/dailymotion/reinvent-your-recommender-system-using-vector-database-and-opinion-mining-a4fadf97d020
Swiggy Delivery and mobility Predict food delivery time Where is my order? — Part I ETA prediction 2023 https://bytes.swiggy.com/how-ml-powers-when-is-my-order-coming-part-i-4ef24eae70da
Swiggy Delivery and mobility Сonversational and open-ended search Swiggy’s Generative AI Journey: A Peek Into the Future generative AI,search 2023 https://bytes.swiggy.com/swiggys-generative-ai-journey-a-peek-into-the-future-2193c7166d9a
New York Times Media and streaming Recommend recipes to readers How The New York Times Cooking Team Makes Personalized Recipe Recommendations recommender system 2023 https://open.nytimes.com/how-the-new-york-times-cooking-team-makes-personalized-recipe-recommendations-7b86df9b22ec
Expedia Travel,E-commerce and retail Suggest diverse travel recommendations Generating Diverse Travel Recommendations recommender system 2023 https://medium.com/expedia-group-tech/generating-diverse-travel-recommendations-76688f49c812
Stitch Fix E-commerce and retail Personalize styling recommendations Accelerating AI: Implementing Multi-GPU Distributed Training for Personalized Recommendations ops,recommender system 2023 https://multithreaded.stitchfix.com/blog/2023/06/08/distributed-model-training/
Doordash Delivery and mobility Areas for using Generative AI DoorDash identifies Five big areas for using Generative AI generative AI 2023 https://doordash.engineering/2023/04/26/doordash-identifies-five-big-areas-for-using-generative-ai/
Etsy E-commerce and retail Search by image From Image Classification to Multitask Modeling: Building Etsy’s Search by Image Feature CV,search 2023 https://www.etsy.com/codeascraft/from-image-classification-to-multitask-modeling-building-etsys-search-by-image-feature
Spotify Media and streaming Generate audio podcast previews Large-Scale Generation of ML Podcast Previews at Spotify with Google Dataflow product feature 2023 https://engineering.atspotify.com/2023/04/large-scale-generation-of-ml-podcast-previews-at-spotify-with-google-dataflow/
Delivery Hero Delivery and mobility Better understand user behavior Personalisation @ Delivery Hero: Understanding Customers recommender system 2023 https://tech.deliveryhero.com/personalisation-at-delivery-hero-understanding-customers/
Swiggy Delivery and mobility Predict food delivery time Predicting Food Delivery Time at Cart ETA prediction 2023 https://bytes.swiggy.com/predicting-food-delivery-time-at-cart-cda23a84ba63
Netflix Media and streaming Generate content recommendations for users Lessons Learnt From Consolidating ML Models in a Large Scale Recommendation System recommender system 2023 https://netflixtechblog.medium.com/lessons-learnt-from-consolidating-ml-models-in-a-large-scale-recommendation-system-870c5ea5eb4a
Linkedin Social platforms Show relevant jobs in search How LinkedIn Is Using Embeddings to Up Its Match Game for Job Seekers search 2023 https://engineering.linkedin.com/blog/2023/how-linkedin-is-using-embeddings-to-up-its-match-game-for-job-se
Expedia Travel,E-commerce and retail Alert users about optimal deals Increasing Travelers’ Engagement Through Price Alerts pricing,content personalization 2023 https://medium.com/expedia-group-tech/increasing-travelers-engagement-through-relevant-price-alerts-at-expedia-group-75aa6a377864
Walmart E-commerce and retail Resolve entities and detect relationships Exploring an Entity Resolution Framework Across Various Use Cases ops,item classificatiion 2023 https://medium.com/walmartglobaltech/exploring-an-entity-resolution-framework-across-various-use-cases-cb172632e4ae
Thoughtworks Tech AI copilot for product strategy Building Boba AI generative AI 2023 https://martinfowler.com/articles/building-boba.html
Grab Delivery and mobility,Banking and finance Automatically detect new fraud types Unsupervised graph anomaly detection - Catching new fraudulent behaviours fraud detection 2023 https://engineering.grab.com/graph-anomaly-model
Dropbox Tech Identify date formats in file names Is this a date? Using ML to identify date formats in file names ops,product feature 2023 https://dropbox.tech/machine-learning/using-ml-to-identify-date-formats-in-file-names
Grab Delivery and mobility,Banking and finance Сreate scalable lookalike audiences Stepping up marketing for advertisers: Scalable lookalike audience ad ranking / targeting 2023 https://engineering.grab.com/scalable-lookalike-audiences
Wayfair E-commerce and retail Send relevant communications to customers Griffin: How Wayfair Leverages Reinforcement Learning to Send Customers Relevant Communications content personalization 2023 https://www.aboutwayfair.com/careers/tech-blog/griffin-how-wayfair-leverages-reinforcement-learning-to-send-customers-relevant-communications
Whatnot E-commerce and retail Detect marketplace spam How Whatnot Utilizes Generative AI to Enhance Trust and Safety generative AI,spam/content moderation 2023 https://medium.com/whatnot-engineering/how-whatnot-utilizes-generative-ai-to-enhance-trust-and-safety-c7968eb6315e
Instacart E-commerce and retail Predict grocery item availability How Instacart’s Item Availability Evolved Over the Pandemic demand forecasting 2023 https://www.instacart.com/company/how-its-made/how-instacarts-item-availability-evolved-over-the-pandemic/
Instacart E-commerce and retail Predict availability of food items Instacart’s Item Availability Architecture: Solving for scale and consistency demand forecasting 2023 https://tech.instacart.com/instacarts-item-availability-architecture-solving-for-scale-and-consistency-f5661acb20a6
BlaBlaCar Delivery and mobility Prevent phishing and payment fraud How we built our machine learning pipeline to fight fraud at BlaBlaCar — Part 2 fraud detection 2023 https://medium.com/blablacar/how-we-built-our-machine-learning-pipeline-to-fight-fraud-at-blablacar-part-2-476335f459b4
Salesforce Tech Summarize Slack conversations AI Summarist: Get Your Time Back on Slack, Boost Productivity & Focus, Personalize Information Consumption generative AI,product feature 2023 https://blog.salesforceairesearch.com/ai-summarist-slack-productivity
Meta Social platforms Show users relevant content at scale Scaling the Instagram Explore recommendations system recommender system 2023 https://engineering.fb.com/2023/08/09/ml-applications/scaling-instagram-explore-recommendations-system/
Delivery Hero Delivery and mobility Recommend restaurants for new customers Personalisation @ Delivery Hero: Ranking restaurants for new users recommender system 2023 https://tech.deliveryhero.com/personalisation-delivery-hero-ranking-restaurants-for-new-users/
Swiggy Delivery and mobility Predict food delivery time How ML Powers — When is my order coming? — Part II ETA prediction 2023 https://bytes.swiggy.com/how-ml-powers-when-is-my-order-coming-part-ii-eae83575e3a9
Salesforce Tech Recommend apps in the marketplace On the Diversity and Explainability of Enterprise App Recommendation Systems recommender system 2023 https://blog.salesforceairesearch.com/diversity-explainability-enterprise-app-recommendation-systems/
Grab Delivery and mobility,Banking and finance Optimize promotional campaigns Scaling marketing for merchants with targeted and intelligent promos ad ranking / targeting 2023 https://engineering.grab.com/scaling-marketing-for-merchants
GitHub Tech Automated code reviews and PR tagging Generative AI-enabled compliance for software development generative AI 2023 https://github.blog/2023-04-11-generative-ai-enabled-compliance-for-software-development
Delivery Hero Delivery and mobility Recommend restaurants Don’t Worry, We Got You: Personalised Model recommender system 2023 https://tech.deliveryhero.com/dont-worry-we-got-you-personalised-model-2/
OLX E-commerce and retail Predict order delivery time Machine Learning for Delivery Time Estimation ETA prediction 2023 https://tech.olx.com/machine-learning-for-delivery-time-estimation-1-591c8df849a0
Spotify Media and streaming Target in-app messaging Experimenting with Machine Learning to Target In-App Messaging content personalization,product feature 2023 https://engineering.atspotify.com/2023/06/experimenting-with-machine-learning-to-target-in-app-messaging/
Nubank Fintech and banking Automatically route customer phone calls Presenting Precog, Nubank’s Real Time Event AI product feature 2023 https://building.nubank.com.br/presenting-precog-nubanks-real-time-event-ai/
Instacart E-commerce and retail Build an internal AI assistant Scaling Productivity with Ava — Instacart’s Internal AI Assistant generative AI 2023 https://tech.instacart.com/scaling-productivity-with-ava-instacarts-internal-ai-assistant-ed7f02558d84
Meta Social platforms Translate and transcribe across speech and text Bringing the world closer together with a foundational multimodal model for speech translation NLP 2023 https://ai.meta.com/blog/seamless-m4t/
Vimeo Media and streaming Customer support AI assistant From idea to reality: Elevating our customer support through generative AI generative AI,customer support 2023 https://medium.com/vimeo-engineering-blog/from-idea-to-reality-elevating-our-customer-support-through-generative-ai-101a2c5ea680
Ebay E-commerce and retail Recommend relevant e-commerce items Building a Deep Learning Based Retrieval System for Personalized Recommendations recommender system 2022 https://tech.ebayinc.com/engineering/building-a-deep-learning-based-retrieval-system-for-personalized-recommendations/
Mercado Libre Delivery and mobility Predict product dimensions for delivery Predicting package dimensions based on a similarity model at Mercado Libre ops,product feature 2022 https://medium.com/mercadolibre-tech/predicting-package-dimensions-based-on-a-similarity-model-at-mercado-libre-d64a9dd4351d
Doordash Delivery and mobility Recommend substitute items Evolving DoorDash’s Substitution Recommendations Algorithm product feature,recommender system 2022 https://doordash.engineering/2022/09/08/evolving-doordashs-substitution-recommendations-algorithm/
Pinterest Social platforms Personalize homepage contents How Pinterest Leverages Realtime User Actions in Recommendation to Boost Homefeed Engagement Volume recommender system 2022 https://medium.com/pinterest-engineering/how-pinterest-leverages-realtime-user-actions-in-recommendation-to-boost-homefeed-engagement-volume-165ae2e8cde8
Instacart Delivery and mobility Search food and grocery items How Instacart Uses Embeddings to Improve Search Relevance search 2022 https://tech.instacart.com/how-instacart-uses-embeddings-to-improve-search-relevance-e569839c3c36
Walmart E-commerce and retail Assist in e-commerce shopping A Unified Multi-task Model for Supporting Multiple Virtual Assistants in Walmart chatbot,NLP,voice interface 2022 https://medium.com/walmartglobaltech/a-unified-multi-task-model-for-supporting-multiple-virtual-assistants-in-walmart-2b077c2c96e
Spotify Media and streaming Search for podcasts Introducing Natural Language Search for Podcast Episodes search,NLP 2022 https://engineering.atspotify.com/2022/03/introducing-natural-language-search-for-podcast-episodes/
Nextdoor Social platforms Predict harmful comments Using predictive technology to foster constructive conversations NLP,spam / content moderation 2022 https://engblog.nextdoor.com/using-predictive-technology-to-foster-constructive-conversations-4af437942bd4
Walmart E-commerce and retail Fill shopping cart via voice dialog Voice Reorder Experience: add Multiple Product Items to your shopping cart voice interface 2022 https://medium.com/walmartglobaltech/voice-reorder-experience-add-multiple-product-items-to-your-shopping-cart-59d20fc61797
Expedia Travel,E-commerce and retail Categorize customer feedback Categorising Customer Feedback Using Unsupervised Learning NLP,item classification 2022 https://medium.com/expedia-group-tech/categorising-customer-feedback-using-unsupervised-learning-8608c1e62d48
Foodpanda Delivery and mobility Classify restaurants and cuisines Classifying restaurant cuisines with subjective labels item classification 2022 https://medium.com/foodpanda-data/classifying-restaurant-cuisines-with-subjective-labels-fa10012d18a9
Ebay Social platforms Recommend products and content Multi-Relevance Ranking Model for Similar Item Recommendation recommender system 2022 https://tech.ebayinc.com/engineering/multi-relevance-ranking-model-for-similar-item-recommendation/
Gousto Delivery and mobility Predict subscription churn Using Data Science to Retain Customers churn prediction 2022 https://medium.com/gousto-engineering-techbrunch/using-data-science-to-retain-customers-63f19a03a0b6
Google Tech Generate summaries Auto-generated Summaries in Google Docs product feature,NLP,generative AI 2022 https://ai.googleblog.com/2022/03/auto-generated-summaries-in-google-docs.html
Yelp Social platforms Personalize recommendations Beyond Matrix Factorization: Using hybrid features for user-business recommendations recommender system 2022 https://engineeringblog.yelp.com/2022/04/beyond-matrix-factorization-using-hybrid-features-for-user-business-recommendations.html
PayPal Fintech and banking Prioritize sales leads Sales Pipeline Management with Machine Learning: A Lightweight Two-Layer Ensemble Classifier Framework propensity to buy,lead scoring 2022 https://medium.com/paypal-tech/sales-pipeline-management-with-machine-learning-15398bab913b
Grubhub Delivery and mobility Forecast order volume Forecasting Grubhub Order Volume At Scale demand forecasting 2022 https://bytes.grubhub.com/forecasting-grubhub-order-volume-at-scale-a966c2f901d2
Github Tech Detect vulnerabilities in code Leveraging machine learning to find security vulnerabilities product feature,ops 2022 https://github.blog/2022-02-17-leveraging-machine-learning-find-security-vulnerabilities/
Uber Delivery and mobility Detect payment fraud Project RADAR: Intelligent Early Fraud Detection System with Humans in the Loop fraud detection 2022 https://www.uber.com/en-GB/blog/project-radar-intelligent-early-fraud-detection/
Gojek Delivery and mobility Predict food delivery times How We Estimate Food Debarkation Time With 'Tensoba' ETA prediction 2022 https://www.gojek.io/blog/food-debarkation-tensoba
Uber Delivery and mobility Predict estimated time of arrival DeepETA: How Uber Predicts Arrival Times Using Deep Learning ETA prediction 2022 https://www.uber.com/en-GB/blog/deepeta-how-uber-predicts-arrival-times/
Trivago Travel,E-commerce and retail Optimize accommodation ranking Explore-exploit dilemma in Ranking model search 2022 https://tech.trivago.com/post/2022-11-04-explore-exploit-dilemma-in-ranking-model
Gousto Delivery and mobility Recommend food items and recipes Gousto R-series Vol 2: Tackling the Cold-Start Problem in Recipe Recommendation Engine recommender system 2022 https://medium.com/gousto-engineering-techbrunch/gousto-r-series-vol-2-tackling-the-cold-start-problem-in-recipe-recommendation-engine-af92a434805f
Spotify Media and streaming Forecast user activity metrics How We Built Infrastructure to Run User Forecasts at Spotify ops 2022 https://engineering.atspotify.com/2022/06/how-we-built-infrastructure-to-run-user-forecasts-at-spotify/
Google Tech Summarize conversations Conversation Summaries in Google Chat product feature,NLP,generative AI 2022 https://ai.googleblog.com/2022/11/conversation-summaries-in-google-chat.html
Airbnb Travel,E-commerce and retail Improve travel search experience Building Airbnb Categories with ML and Human-in-the-Loop search,product feature 2022 https://medium.com/airbnb-engineering/building-airbnb-categories-with-ml-and-human-in-the-loop-e97988e70ebb
Uber Delivery and mobility Send timely push notifications How Uber Optimizes the Timing of Push Notifications using ML and Linear Programming content personalization 2022 https://www.uber.com/en-US/blog/how-uber-optimizes-push-notifications-using-ml/
Meta Social platforms Personalize daily digest notifications Improving Instagram notification management with machine learning and causal inference causality,content personalization 2022 https://engineering.fb.com/2022/10/31/ml-applications/instagram-notification-management-machine-learning/
Instacart Delivery and mobility Recommend relevant food items Personalizing Recommendations for a Learning User recommender system 2022 https://www.instacart.com/company/how-its-made/personalizing-recommendations-for-a-learning-user/
Expedia Travel,E-commerce and retail Rank relevant travel deals How to Optimise Rankings with Cascade Bandits search 2022 https://medium.com/expedia-group-tech/how-to-optimise-rankings-with-cascade-bandits-5d92dfa0f16b
Doordash Delivery and mobility Personalize recommendations on homepage Homepage Recommendation with Exploitation and Exploration recommender system 2022 https://doordash.engineering/2022/10/05/homepage-recommendation-with-exploitation-and-exploration/
Linkedin Social platforms Improve post search functionality Improving Post Search at LinkedIn search 2022 https://engineering.linkedin.com/blog/2022/improving-post-search-at-linkedin
Artefact Tech Evaluate success of past promotions Forecasting something that never happened: how we estimated past promotions profitability demand forecasting 2022 https://medium.com/artefact-engineering-and-data-science/forecasting-something-that-never-happened-how-we-estimated-past-promotions-profitability-5f55cfa1d477
Doordash Delivery and mobility Find high-value merchants Building the Model Behind DoorDash’s Expansive Merchant Selection lead scoring,demand forecasting 2022 https://doordash.engineering/2022/04/19/building-merchant-selection/
Grammarly Tech Suggest text edits Under the Hood of the Grammarly Editor, Part Two: How Suggestions Work product feature,NLP,generative AI 2022 https://www.grammarly.com/blog/engineering/how-suggestions-work-grammarly-editor/
Amazon Media and streaming Suggest music to listen to The Amazon Music conversational recommender is hitting the right notes recommender system,product feature,voice interface 2022 https://www.amazon.science/latest-news/how-amazon-music-uses-recommendation-system-machine-learning
Snap Social platforms Rank relevant ads Machine Learning for Snapchat Ad Ranking ad ranking / targeting 2022 https://eng.snap.com/machine-learning-snap-ad-ranking
Instacart E-commerce and retail Autocomplete user searches in e-commerce How Instacart Uses Machine Learning-Driven Autocomplete to Help People Fill Their Carts NLP,search,product feature 2022 https://tech.instacart.com/how-instacart-uses-machine-learning-driven-autocomplete-to-help-people-fill-their-carts-9bc56d22bafb
Zillow E-commerce and retail Select tags for product listings Helping Home Shoppers Find a Home to Love Through Home Insights NLP,product feature,item classification 2022 https://www.zillow.com/tech/helping-shoppers-find-a-home-using-home-insights/
Netflix Media and streaming Detect account or content fraud Machine Learning for Fraud Detection in Streaming Services fraud detection 2022 https://netflixtechblog.medium.com/machine-learning-for-fraud-detection-in-streaming-services-b0b4ef3be3f6
Airbnb Travel,E-commerce and retail Improve customer support How AI Text Generation Models Are Reshaping Customer Support at Airbnb ops,customer support,generative AI 2022 https://medium.com/airbnb-engineering/how-ai-text-generation-models-are-reshaping-customer-support-at-airbnb-a851db0b4fa3
Linkedin Social platforms Predict churn and upsell products The journey to build an explainable AI-driven recommendation system churn prediction,propensity to buy,lead scoring 2022 https://engineering.linkedin.com/blog/2022/the-journey-to-build-an-explainable-ai-driven-recommendation-sys
Autotrader E-commerce and retail Personalize automotive search results Real-Time Personalisation of Search Results with Auto Trader's Customer Data Platform search 2022 https://engineering.autotrader.co.uk/2022/11/23/real-time-personalisation-of-search-results-with-auto-traders-customer-data-platform.html
Peloton Tech Recommend fitness training videos How We Built: An Early-Stage Machine Learning Model for Recommendations recommender system 2022 https://www.onepeloton.com/press/articles/how-we-built-machine-learning
Walmart E-commerce and retail Categorize e-commerce products Semantic Label Representation with an Application on Multimodal Product Categorization item classification,NLP 2022 https://medium.com/walmartglobaltech/semantic-label-representation-with-an-application-on-multimodal-product-categorization-63d668b943b7
Doordash Delivery and mobility Search food and grocery items 3 Changes to Expand DoorDash’s Product Search Beyond Delivery search 2022 https://doordash.engineering/2022/05/10/3-changes-to-expand-doordashs-product-search/
Faire E-commerce and retail Rank e-commerce items (feature store) Real-time ranking at Faire part 2: the feature store search 2022 https://craft.faire.com/real-time-ranking-at-faire-part-2-the-feature-store-3f1013d3fe5d
New York Times Media and streaming Personalize paywall limits How The New York Times Uses Machine Learning To Make Its Paywall Smarter causality,content personalization,product feature 2022 https://open.nytimes.com/how-the-new-york-times-uses-machine-learning-to-make-its-paywall-smarter-e5771d5f46f8
Linkedin Social platforms Predict ad click-through rate Challenges and practical lessons from building a deep-learning-based ads CTR prediction model ad ranking / targeting 2022 https://engineering.linkedin.com/blog/2022/challenges-and-practical-lessons-from-building-a-deep-learning-b
Zillow E-commerce and retail Identify customers that are likely to convert Identifying High-Intent Buyers propensity to buy 2022 https://www.zillow.com/tech/identifying-high-intent-buyers/
Netflix Media and streaming Recommend content to view Reinforcement Learning for Budget Constrained Recommendations recommender system 2022 https://netflixtechblog.com/reinforcement-learning-for-budget-constrained-recommendations-6cbc5263a32a
Walmart E-commerce and retail Forecast anomalies in refrigeration Forecast Anomalies in Refrigeration with PySpark & Sensor-data ops,predictive maintenance 2022 https://medium.com/walmartglobaltech/forecast-anomalies-in-refrigeration-with-pyspark-sensor-data-195f23ae24e2
Stitch Fix E-commerce and retail Recommend e-commerce items Client Time Series Model: a Multi-Target Recommender System based on Temporally-Masked Encoders recommender system 2022 https://multithreaded.stitchfix.com/blog/2022/10/14/client-time-series-model/
Gojek Delivery and mobility Predict estimated time of delivery How We Estimate Food Debarkation Time With ‘Tensoba’ ETA prediction 2022 https://medium.com/gojekengineering/how-we-estimate-food-debarkation-time-with-tensoba-da05674cb758
Zillow E-commerce and retail Extract text features Incorporating Listing Descriptions into the Zestimate NLP,product feature 2022 https://www.zillow.com/tech/incorporating-listing-descriptions-into-the-zestimate/
Etsy E-commerce and retail Rank marketplace search results Deep Learning for Search Ranking at Etsy search 2022 https://www.etsy.com/uk/codeascraft/deep-learning-for-search-ranking-at-etsy
Walmart E-commerce and retail Curate e-commerce product recommendations Scaling Product Recommendations using Basket Analysis- Part 1 recommender system 2022 https://medium.com/walmartglobaltech/scaling-product-recommendations-using-basket-analysis-part-1-8434d4f8756f
Lyft Delivery and mobility Optimize trip price Pricing at Lyft pricing 2022 https://eng.lyft.com/pricing-at-lyft-8a4022065f8b
Grammarly Tech Correct grammatical errors Innovating the Basics: Achieving Superior Precision and Recall in Grammatical Error Correction NLP,product feature 2022 https://www.grammarly.com/blog/engineering/innovating-the-basics/
Twitter Social platforms Recommend accounts to follow Model-based candidate generation for account recommendations recommender system 2022 https://blog.twitter.com/engineering/en_us/topics/insights/2022/model-based-candidate-generation-for-account-recommendations
Airbnb Travel,E-commerce and retail Improve customer travel experience Intelligent Automation Platform: Empowering Conversational AI and Beyond at Airbnb NLP,voice interface 2022 https://medium.com/airbnb-engineering/intelligent-automation-platform-empowering-conversational-ai-and-beyond-at-airbnb-869c44833ff2
Swiggy Delivery and mobility Flag incorrectly captured locations Using deep learning to detect dissonance between address text and location product feature,ops 2022 https://bytes.swiggy.com/using-deep-learning-to-detect-dissonance-between-address-text-and-location-4b228bc2c3fb
Uber Delivery and mobility Verify documents Uber’s Real-Time Document Check product feature,fraud detection,CV 2022 https://www.uber.com/en-GB/blog/ubers-real-time-document-check/
Wayfair E-commerce and retail Optimize email sending time and frequency Nightingale: Scalable Daily Sales Email Sending Decision Model content personalization 2022 https://www.aboutwayfair.com/careers/tech-blog/nightingale-scalable-daily-email-sending-decision-model
Didact AI Fintech and banking Predict stock prices Didact AI: The anatomy of an ML-powered stock picking engine pricing,product feature 2022 https://principiamundi.com/posts/didact-anatomy
Wayfair E-commerce and retail Identify specific entities within a text Wayfair’s New Approach to Aspect Based Sentiment Analysis Helps Customers Easily Find “Long Tail” Products search,item classification 2022 https://www.aboutwayfair.com/careers/tech-blog/wayfairs-new-approach-to-aspect-based-sentiment-analysis-helps-customers-easily-find-long-tail-products
Oda Delivery and mobility Predict driver's non-driving time How we went from zero insight to predicting service time with a machine learning model — Part 2/2 ETA prediction,ops 2022 https://medium.com/oda-product-tech/how-we-went-from-zero-insight-to-predicting-service-time-with-a-machine-learning-model-part-2-2-ad8b0c3e4838
Wayfair E-commerce and retail Predict intent in customer support messages Building Wayfair’s First Virtual Assistant: Automating Customer Service by Text Based Intent Prediction NLP,customer support 2022 https://www.aboutwayfair.com/careers/tech-blog/building-wayfairs-first-virtual-assistant-automating-customer-service-by-text-based-intent-prediction
Linkedin Social platforms Estimate the impact of product changes Ocelot: Scaling observational causal inference at LinkedIn causality 2022 https://engineering.linkedin.com/blog/2022/ocelot--scaling-observational-causal-inference-at-linkedin
Grab Delivery and mobility,Banking and finance Detect fraud with graph models Graph for fraud detection fraud detection 2022 https://engineering.grab.com/graph-for-fraud-detection
Lyft Delivery and mobility Make causally valid forecasts Causal Forecasting at Lyft (Part 1) causality,demand forecasting 2022 https://eng.lyft.com/causal-forecasting-at-lyft-part-1-14cca6ff3d6d
Glassdoor Social platforms Recommend interesting posts to users Personalized Fishbowl Recommendations with Learned Embeddings: Part 2 recommender system 2022 https://medium.com/glassdoor-engineering/personalized-fishbowl-recommendations-with-learned-embeddings-part-2-78a16b04d396
Netflix Media and streaming Improve video quality at scale For your eyes only: improving Netflix video quality with neural networks ops,product feature 2022 https://netflixtechblog.com/for-your-eyes-only-improving-netflix-video-quality-with-neural-networks-5b8d032da09c
Glassdoor Social platforms Recommend interesting posts to users Personalized Fishbowl Recommendations with Learned Embeddings: Part 1 recommender system 2022 https://medium.com/glassdoor-engineering/personalized-fishbowl-recommendations-with-learned-embeddings-part-1-6031abe84661
Dailymotion Media and streaming Recommend diversified video content Optimizing video feed recommendations with diversity: Machine Learning first steps recommender system 2022 https://medium.com/dailymotion/optimizing-video-feed-recommendations-with-diversity-machine-learning-first-steps-4cf9abdbbffd
Siemens Healthineers Tech Optimize software testing Using Machine Learning for Fast Test Feedback to Developers and Test Suite Optimization ops 2022 https://www.infoq.com/articles/machine-learning-test-feedback-optimization/
Lyft Delivery and mobility Make causally valid forecasts Causal Forecasting at Lyft (Part 2) causality,demand forecasting 2022 https://eng.lyft.com/causal-forecasting-at-lyft-part-2-418f1febca5a
Linkedin Social platforms Deliver more relevant job recommendations Improving job matching with machine-learned activity features recommender system 2022 https://engineering.linkedin.com/blog/2022/improving-job-matching-with-machine-learned-activity-features-
Cookidoo E-commerce and retail Personalize recipe recommendations Building A Recipe Recommender System For the Thermomix on Cookidoo – Part 1 recommender system 2022 https://www.alexanderthamm.com/de/blog/building-a-recipe-recommender-system-for-the-thermomix-on-cookidoo/
Linkedin Social platforms Improve ML model performance with multitask learning Applying multitask learning to AI models at LinkedIn search,ops 2022 https://engineering.linkedin.com/blog/2022/applying-multitask-learning-to-ai-models-at-linkedin
Netflix Media and streaming Apply causality in experiments and marketing A Survey of Causal Inference Applications at Netflix causality 2022 https://netflixtechblog.com/a-survey-of-causal-inference-applications-at-netflix-b62d25175e6f
Pinterest Social platforms Recommend bids for advertizers Advertiser Recommendation Systems at Pinterest recommender system,ad ranking / targeting 2021 https://medium.com/pinterest-engineering/advertiser-recommendation-systems-at-pinterest-ccb255fbde20
Grubhub Delivery and mobility Forecast volume order “I See Tacos In Your Future”: Order Volume Forecasting at Grubhub demand forecasting 2021 https://bytes.grubhub.com/i-see-tacos-in-your-future-order-volume-forecasting-at-grubhub-44d47ad08d5b
Slack Tech Detect spam invites Blocking Slack Invite Spam With Machine Learning spam / content moderation 2021 https://slack.engineering/blocking-slack-invite-spam-with-machine-learning/
Faire E-commerce and retail Search and navigate marketplace items Building Faire’s new marketplace ranking infrastructure search 2021 https://craft.faire.com/building-faires-new-marketplace-ranking-infrastructure-a53bf938aba0
Doordash E-commerce and retail Predict delivery supply and demand Managing Supply and Demand Balance Through Machine Learning demand forecasting 2021 https://doordash.engineering/2021/06/29/managing-supply-and-demand-balance-through-machine-learning/
OLX E-commerce and retail Recommend e-commerce items Item2Vec: Neural Item Embeddings to enhance recommendations recommender system 2021 https://tech.olx.com/item2vec-neural-item-embeddings-to-enhance-recommendations-1fd948a6f293
Dropbox Tech Search by image content How image search works at Dropbox search,CV 2021 https://dropbox.tech/machine-learning/how-image-search-works-at-dropbox
Scribd Media and streaming Extract metadata from documents Information Extraction at Scribd NLP 2021 https://tech.scribd.com/blog/2021/information-extraction-at-scribd.html
Microsoft Tech Rank customer support cases ML and customer support (Part 1): Using Machine Learning to enable world-class customer support customer support,ops 2021 https://medium.com/data-science-at-microsoft/ml-and-customer-support-part-1-using-machine-learning-to-enable-world-class-customer-support-c90b3b02f6a3
Stitch Fix E-commerce and retail Recommend e-commerce inventory Algorithm-Assisted Inventory Curation recommender system 2021 https://multithreaded.stitchfix.com/blog/2021/05/12/algorithm-assisted-inventory-curation/
Twitter Social platforms Forecast resource usage and cost Forecasting SQL query resource usage with machine learning ops 2021 https://blog.twitter.com/engineering/en_us/topics/insights/2021/forecasting-sql-query-resource-usage-with-machine-learning
Google Tech Suggest past photos to look at A snapshot of AI-powered reminiscing in Google Photos CV,product feature 2021 https://medium.com/people-ai-research/a-snapshot-of-ai-powered-reminiscing-in-google-photos-5a05d2f2aa46
Uber Delivery and mobility Identify cash intermediaries Applying Machine Learning in Internal Audit with Sparsely Labeled Data ops 2021 https://www.uber.com/en-GB/blog/ml-internal-audit/
Microsoft Tech Cluster customer support issues by similarity ML and customer support (Part 2): Leveraging topic modeling to identify the top investment areas in support cases NLP,customer support,ops 2021 https://medium.com/data-science-at-microsoft/ml-and-customer-support-part-2-leveraging-topic-modeling-to-identify-the-top-investment-areas-in-f0348382c251
Gousto Delivery and mobility Recommend food items and recipes Gousto R-series vol 1: Three tales of the Rouxcommender family recommender system 2021 https://medium.com/gousto-engineering-techbrunch/gousto-r-series-vol-1-three-tales-of-the-rouxcommender-family-a3555a93edea
Apple Tech Recognize people in photos Recognizing People in Photos Through Private On-Device Machine Learning CV,product feature 2021 https://machinelearning.apple.com/research/recognizing-people-photos
Pinterest Social platforms Find lookalike users for ad targeting The machine learning behind delivering relevant ads ad ranking / targeting 2021 https://medium.com/pinterest-engineering/the-machine-learning-behind-delivering-relevant-ads-8987fc5ba1c0
Pinterest Social platforms Detect spam users Fighting Spam using Clustering and Automated Rule Creation spam / content moderation 2021 https://medium.com/pinterest-engineering/fighting-spam-using-clustering-and-automated-rule-creation-1c01d8c11a05
PayPal Fintech and banking Detect payment fraud Deploying Large-scale Fraud Detection Machine Learning Models at PayPal fraud detection 2021 https://medium.com/paypal-tech/machine-learning-model-ci-cd-and-shadow-platform-8c4f44998c78
Datto Tech Predict hard drive failures Predicting Hard Drive Failure with Machine Learning ops,product feature 2021 https://datto.engineering/post/predicting-hard-drive-failure-with-machine-learning
Bumble Social platforms Detect rude messages Multilingual message content moderation at scale (part 2) spam / content moderation,NLP 2021 https://medium.com/bumble-tech/multilingual-message-content-moderation-at-scale-7ea562e29e25
Nextdoor Social platforms Send relevant and timely updates Nextdoor Notifications: How we use ML to keep neighbors informed content personalization 2021 https://engblog.nextdoor.com/nextdoor-notifications-how-we-use-ml-to-keep-neighbors-informed-57d8f707aab0?gi=85c7ad8c8658
Dropbox Tech Identify best time for renewal charge Optimizing payments with machine learning ops 2021 https://dropbox.tech/machine-learning/optimizing-payments-with-machine-learning
Swiggy Delivery and mobility Rank restaurants in search Learning To Rank Restaurants search 2021 https://bytes.swiggy.com/learning-to-rank-restaurants-c6a69ba4b330
Brex Fintech and banking Classify bank transactions How We Built a (Mostly) Automated System to Solve Credit Card Merchant Classification item classification 2021 https://medium.com/brexeng/how-we-built-a-mostly-automated-system-to-solve-credit-card-merchant-classification-f9108029e59b
Grammarly Tech Capture what readers pay attention to ATTN: How Grammarly’s NLP/ML Team Figured Out Where Readers Focus in an Email NLP,product feature 2021 https://www.grammarly.com/blog/engineering/readers-attention/
Doordash Delivery and mobility Extract information from images How DoorDash Quickly Spins Up Multiple Image Recognition Use Cases CV,ops 2021 https://doordash.engineering/2021/11/03/how-doordash-quickly-spins-up-multiple-image-recognition-use-cases/
Apple Tech Identify best user experience Interpretable Adaptive Optimization content personalization 2021 https://machinelearning.apple.com/research/interpretable-adaptive-optimization
Airbnb Travel,E-commerce and retail Data privacy and security Automating Data Protection at Scale, Part 2 ops 2021 https://medium.com/airbnb-engineering/automating-data-protection-at-scale-part-2-c2b8d2068216
Capital One Fintech and banking Identify suspicious account activity How Machine Learning Can Help Fight Money Laundering fraud detection 2021 https://www.capitalone.com/tech/machine-learning/how-machine-learning-can-help-fight-money-laundering/
Wayfair E-commerce and retail Assign color names to products From RGB to Descriptive Color Names: Wayfair's in-house color algorithms to improve customer shopping experience. item classification 2021 https://www.aboutwayfair.com/careers/tech-blog/from-rgb-to-descriptive-color-names-wayfairs-in-house-color-algorithms-to-improve-customer-shopping-experience
Capital One Fintech and banking Automate incident management Automated detection, diagnosis & remediation of app failure ops 2021 https://www.capitalone.com/tech/machine-learning/automated-detection-diagnosis-remediation-of-application-failure/
Pinterest Social platforms Detect policy-violating comments How Pinterest powers a healthy comment ecosystem with machine learning NLP,spam / content moderation 2021 https://medium.com/pinterest-engineering/how-pinterest-powers-a-healthy-comment-ecosystem-with-machine-learning-9e5c3414c8ad
Spotify Media and streaming Personalize homepage content (podcasts, playlist, music) The Rise (and Lessons Learned) of ML Models to Personalize Content on Home (Part I) recommender system 2021 https://engineering.atspotify.com/2021/11/the-rise-and-lessons-learned-of-ml-models-to-personalize-content-on-home-part-i/
Stitch Fix E-commerce and retail Recommend looks Stitching together spaces for query-based recommendations recommender system,product feature,CV 2021 https://multithreaded.stitchfix.com/blog/2021/08/13/stitching-together-spaces-for-query-based-recommendations/
Ocado E-commerce and retail Forecast e-commerce grocery demand Finding the sweet spot demand forecasting 2021 https://careers.ocadogroup.com/blogs/careers-blogs/our-technologies/finding-the-sweet-spot
Walmart E-commerce and retail Categorize e-commerce products Deep Learning: Product Categorization and Shelving item classification 2021 https://medium.com/walmartglobaltech/deep-learning-product-categorization-and-shelving-630571e81e96
Walmart E-commerce and retail Recommend learning content Mozrt, a Deep Learning Recommendation System Empowering Walmart Store Associates with a Personalized Learning Experience recommender system 2021 https://medium.com/walmartglobaltech/mozrt-a-deep-learning-recommendation-system-empowering-walmart-store-associates-with-a-5d42c08d88da
Walmart E-commerce and retail Identify refrigeration defrost Predicting Defrost in Refrigeration Cases at Walmart using Fourier Transform ops,predictive maintenance 2021 https://medium.com/walmartglobaltech/predicting-defrost-in-refrigeration-cases-at-walmart-using-fourier-transform-e64c0c59323
New York Times Media and streaming Recommend content to read Machine Learning and Reader Input Help Us Recommend Articles recommender system 2021 https://open.nytimes.com/we-recommend-articles-with-a-little-help-from-our-friends-machine-learning-and-reader-input-e17e85d6cf04
Mercado Libre E-commerce and retail Forecast demand for e-commerce items Marketplace Forecasting: Sales or Demand? Why not both? Let’s find out! demand forecasting 2021 https://medium.com/mercadolibre-tech/global-time-series-forecasting-models-for-item-level-demand-and-sales-forecasts-in-our-marketplace-aee2956957ae
Swiggy Delivery and mobility Rank food dishes in search Using Deep Learning for Ranking in Dish Search recommender system,search 2021 https://bytes.swiggy.com/using-deep-learning-for-ranking-in-dish-search-4df2772dddce
PayPal Fintech and banking Recommend financial products Cross-Selling Optimization Using Deep Learning propensity to buy 2021 https://medium.com/paypal-tech/a-deep-learning-based-approach-to-optimizing-actions-e1ae9d1df152
Wayfair E-commerce and retail Automate ads placement and bidding Evolution of Ads Bidding at Wayfair ad ranking / targeting 2021 https://www.aboutwayfair.com/careers/tech-blog/evolution-of-ads-bidding-at-wayfair
Capital One Fintech and banking Improve cardholder experience Improving Virtual Card Numbers with Edge Machine Learning product feature 2021 https://www.capitalone.com/tech/machine-learning/edge-machine-learning-eno-virtual-card-numbers/
Shopify E-commerce and retail Categorize e-commerce products Using Rich Image and Text Data to Categorize Products at Scale item classification,NLP,CV 2021 https://shopify.engineering/using-rich-image-text-data-categorize-products
Scribd Media and streaming Recommend content to read Embedding-based Retrieval at Scribd recommender system 2021 https://tech.scribd.com/blog/2021/embedding-based-retrieval-scribd.html
Swiggy Delivery and mobility Detect fraud in online food delivery DeFraudNet: An End-to-End Weak Supervision Framework to Detect Fraud in Online Food Delivery fraud detection 2021 https://bytes.swiggy.com/defraudnet-an-end-to-end-weak-supervision-framework-to-detect-fraud-in-online-food-delivery-22366ddce461
Amazon E-commerce and retail Predict coordinates of delivery location Using learning-to-rank to precisely locate where to deliver packages ops 2021 https://www.amazon.science/blog/using-learning-to-rank-to-precisely-locate-where-to-deliver-packages
PayPal Fintech and banking Predict declined transactions Using Machine Learning to Improve Payment Authorization Rate product feature,ops 2021 https://medium.com/paypal-tech/using-machine-learning-to-improve-payment-authorization-rates-bc3b2cbf4999
Stripe Fintech and banking Detect fraud in online payments A primer on machine learning for fraud detection fraud detection 2021 https://stripe.com/en-mx/guides/primer-on-machine-learning-for-fraud-protection
Slack Tech Predict Slack connect invites Email Classification product feature 2021 https://slack.engineering/email-classification/
Wayfair E-commerce and retail Recommend furniture items MARS: Transformer Networks for Sequential Recommendation recommender system 2021 https://www.aboutwayfair.com/careers/tech-blog/mars-transformer-networks-for-sequential-recommendation
Grammarly Tech Detect grammatical errors Grammatical Error Correction: Tag, Not Rewrite product feature,NLP,generative AI 2021 https://www.grammarly.com/blog/engineering/gec-tag-not-rewrite/
Nordstrom E-commerce and retail Generate outfit combinations AI-Created Outfits product feature,recommender system,CV 2021 https://medium.com/tech-at-nordstrom/ai-created-outfits-9529300a1af3
Doordash Delivery and mobility Deliver orders on time Using ML and Optimization to Solve DoorDash’s Dispatch Problem ops,ETA prediction 2021 https://doordash.engineering/2021/08/17/using-ml-and-optimization-to-solve-doordashs-dispatch-problem/
Zillow E-commerce and retail Recommend similar homes Improving Recommendation Quality by Tapping into Listing Text recommender system,NLP 2021 https://www.zillow.com/tech/improve-quality-listing-text/
Lifen Tech Recognize PDF layout Fast graph-based layout detection product feature 2021 https://medium.com/lifen-engineering/fast-graph-based-layout-detection-19fc7ab11b17
PayPal Fintech and banking Prevent repeated payment fraud How PayPal Uses Real-time Graph Database and Graph Analysis to Fight Fraud fraud detection 2021 https://medium.com/paypal-tech/how-paypal-uses-real-time-graph-database-and-graph-analysis-to-fight-fraud-96a2b918619a
Bumble Social platforms Detect rude messages Multilingual message content moderation at scale (part 1) spam / content moderation,NLP 2021 https://medium.com/bumble-tech/multilingual-message-content-moderation-at-scale-ddd0da1e23ed
Spotify Media and streaming Personalize homepage content (podcasts, playlist, music) The Rise (and Lessons Learned) of ML Models to Personalize Content on Home (Part II) recommender system 2021 https://engineering.atspotify.com/2021/11/the-rise-and-lessons-learned-of-ml-models-to-personalize-content-on-home-part-ii/
Swiggy Delivery and mobility Estimate travel distance Learning to Predict Two-Wheeler Travel Distance ops,ETA prediction 2021 https://bytes.swiggy.com/learning-to-predict-two-wheeler-travel-distance-752d836d741d
Expedia Travel,E-commerce and retail Personalize travel search results Personalized Ranking Model for Lodging search 2021 https://medium.com/expedia-group-tech/personalized-ranking-model-for-lodging-5be43ae975fe
Scribd Media and streaming Classify documents Categorizing user-uploaded documents item classification 2021 https://tech.scribd.com/blog/2021/categorizing-user-uploaded-documents.html
Meta Social platforms Personalize the newsfeed content How machine learning powers Facebook’s News Feed ranking content personalization 2021 https://engineering.fb.com/2021/01/26/ml-applications/news-feed-ranking/
Google Tech Correct grammatical errors Grammar Correction as You Type, on Pixel 6 product feature,NLP,generative AI 2021 https://ai.googleblog.com/2021/10/grammar-correction-as-you-type-on-pixel.html
Nubank Fintech and banking Predict conversions and attract new customers Beyond prediction machines propensity to buy,causality 2021 https://building.nubank.com.br/beyond-prediction-machines/
Grammarly Tech Correct grammatical errors Adversarial Grammatical Error Correction NLP,product feature,generative AI 2021 https://www.grammarly.com/blog/engineering/adversarial-grammatical-error-correction
Scribd Media and streaming Classify user-uploaded documents Identifying Document Types at Scribd CV,item classification,product feature 2021 https://tech.scribd.com/blog/2021/identifying-document-types.html
Oda Delivery and mobility Predict driver's non-driving time How we went from zero insight to predicting service time with a machine learning model — Part 1 ETA prediction,ops 2021 https://medium.com/oda-product-tech/how-we-went-from-zero-insight-to-predicting-service-time-with-a-machine-learning-model-part-1-516b9545d02f
Mercado Libre E-commerce and retail Predict customer engagement and LTV Causal Inference — Estimating Long-term Engagement causality 2021 https://medium.com/mercadolibre-tech/causal-inference-estimating-long-term-engagement-fac517929073
Dailymotion Media and streaming Target contextual advertising How Deep Learning can boost Contextual Advertising Capabilities ad ranking / targeting 2021 https://medium.com/dailymotion/how-deep-learning-can-boost-contextual-advertising-capabilities-c9ca7c8fc4e9
Wayfair E-commerce and retail Optimize digital ads Building Scalable and Performant Marketing ML Systems at Wayfair propensity to buy,ad ranking / targeting 2021 https://www.aboutwayfair.com/careers/tech-blog/building-scalable-and-performant-marketing-ml-systems-at-wayfair
Wayfair E-commerce and retail Show relevant content to new customers Share of Voice Optimization Engine content personalization 2021 https://www.aboutwayfair.com/careers/tech-blog/share-of-voice-optimization-engine
Wayfair E-commerce and retail Optimize paid media marketing Contextual Bandit for Marketing Treatment Optimization ad ranking / targeting 2021 https://www.aboutwayfair.com/careers/tech-blog/contextual-bandit-for-marketing-treatment-optimization
Microsoft Tech Classify cloud workload types How we used ML — and heuristic data labeling — to help customers with their cloud migration ops 2021 https://medium.com/data-science-at-microsoft/how-we-used-ml-and-heuristic-data-labeling-to-help-customers-with-their-cloud-migration-d3af7ff020fc
Github Tech Help users find contribution opportunities How we built the good first issues feature product feature 2020 https://github.blog/2020-01-22-how-we-built-good-first-issues/
Linkedin Social platforms Serve personalized learning recommendations A closer look at the AI behind course recommendations on LinkedIn Learning, Part 1 recommender system 2020 https://engineering.linkedin.com/blog/2020/course-recommendations-ai-part-one
Bumble Social platforms Derive information from images Image detection as a service CV,product feature 2020 https://medium.com/bumble-tech/image-detection-as-a-service-9bd463f74f43
Gojek Delivery and mobility Generate names for pickup points How Gojek Uses NLP to Name Pickup Locations at Scale NLP,ops 2020 https://www.gojek.io/blog/nlp-cartobert
Mozilla Tech Predict the outcome of software tests Testing Firefox more efficiently with machine learning ops 2020 https://hacks.mozilla.org/2020/07/testing-firefox-more-efficiently-with-machine-learning/
Adyen Fintech and banking Predict probability of transaction success Optimizing payment conversion rates with contextual multi-armed bandits ops 2020 https://www.adyen.com/blog/optimizing-payment-conversion-rates-with-contextual-multi-armed-bandits
Wayfair E-commerce and retail Detect payment fraud Explainable Fraud Detection fraud detection 2020 https://www.aboutwayfair.com/tech-innovation/explainable-fraud-detection
Lyft Delivery and mobility Provide location suggestions How Lyft predicts a rider’s destination for better in-app experience recommender system 2020 https://eng.lyft.com/how-lyft-predicts-your-destination-with-attention-791146b0a439
Zillow E-commerce and retail Generate floor plans from photos Zillow Floor Plan: Training Models to Detect Windows, Doors and Openings in Panoramas CV,product feature 2020 https://www.zillow.com/tech/training-models-to-detect-windows-doors-in-panos/
Linkedin Social platforms Serve personalized learning recommendations A closer look at the AI behind course recommendations on LinkedIn Learning, Part 2 recommender system 2020 https://engineering.linkedin.com/blog/2020/course-recommendations-ai-part-two
Doordash Delivery and mobility Optimize marketing spending Optimizing DoorDash’s Marketing Spend with Machine Learning ops 2020 https://doordash.engineering/2020/07/31/optimizing-marketing-spend-with-ml/
Etsy E-commerce and retail Personalize e-commerce search Bringing Personalized Search to Etsy search 2020 https://www.etsy.com/codeascraft/bringing-personalized-search-to-etsy/
Airbnb Travel,E-commerce and retail Rank travel search results Improving Deep Learning for Ranking Stays at Airbnb search 2020 https://medium.com/airbnb-engineering/improving-deep-learning-for-ranking-stays-at-airbnb-959097638bde
Wayfair E-commerce and retail Improve search experience for new customers Bayesian Product Ranking at Wayfair search 2020 https://www.aboutwayfair.com/tech-innovation/bayesian-product-ranking-at-wayfair
Twitter Social platforms Predict value of ad requests Using machine learning to predict the value of ad requests ad ranking / targeting 2020 https://blog.twitter.com/engineering/en_us/topics/insights/2020/using-machine-learning-to-predict-the-value-of-ad-requests
Zynga Gaming Personalize push notification timing Deep Reinforcement Learning in Production Part 2: Personalizing User Notifications content personalization 2020 https://towardsdatascience.com/deep-reinforcement-learning-in-production-part-2-personalizing-user-notifications-812a68ce2355
Zillow E-commerce and retail Rank homes to buy Guided Search — Personalized Search Refinements to Help Customers Find their Dream Home search,product feature 2020 https://www.zillow.com/tech/personalized-search-refinements/
Picnic Delivery and mobility Predict delivery drop times Optimal drop times using machine learning ETA prediction 2020 https://blog.picnic.nl/the-trade-off-between-efficiency-and-being-on-time-optimizing-drop-times-using-machine-learning-d3f6fb1b0f31
Shopify E-commerce and retail Categorize e-commerce products Categorizing Products at Scale item classification 2020 https://shopify.engineering/categorizing-products-at-scale
Gojek Delivery and mobility Target cross-sell to existing users How We Built a Matchmaking Algorithm to Cross-Sell Products recommender system,propensity to buy 2020 https://www.gojek.io/blog/how-we-built-a-matchmaking-algorithm-to-cross-sell-products
PayPal Fintech and banking Detect payment fraud Multi-Domain Fraud Detection While Reducing Good User Declines fraud detection 2020 https://medium.com/paypal-tech/multi-domain-fraud-detection-while-reducing-good-user-declines-part-i-e8bba5b07da8
OLX E-commerce and retail Detect stolen photos Fighting fraud with Triplet Loss fraud detection,CV,search 2020 https://tech.olx.com/fighting-fraud-with-triplet-loss-86e5f79c7a3e
Stripe Fintech and banking Detect fraud in online payments Similarity clustering to catch fraud rings fraud detection 2020 https://stripe.com/blog/similarity-clustering
Doordash Delivery and mobility Search for restaurants and dishes Things Not Strings: Understanding Search Intent with Better Recall search 2020 https://doordash.engineering/2020/12/15/understanding-search-intent-with-better-recall/
Spotify Media and streaming Recommend shortcuts for homepage Reach for the Top: How Spotify Built Shortcuts in Just Six Months recommender system,product feature 2020 https://engineering.atspotify.com/2020/04/reach-for-the-top-how-spotify-built-shortcuts-in-just-six-months/
Wayfair E-commerce and retail Recommend complementary products The Visual Complements Model (ViCs): Complementary Product Recommendations From Visual Cues CV,recommender system 2020 https://www.aboutwayfair.com/tech-innovation/the-visual-complements-model-vics-complementary-product-recommendations-from-visual-cues
Dailymotion Media and streaming Automatically categorize videos How we used Cross-Lingual Transfer Learning to categorize our content item classification,NLP 2020 https://medium.com/dailymotion/how-we-used-cross-lingual-transfer-learning-to-categorize-our-content-c8e0f9c1c6c3
Duolingo Tech Teaching foreign languages How Duolingo uses AI in every part of its app product feature 2020 https://venturebeat.com/ai/how-duolingo-uses-ai-in-every-part-of-its-app/
Firefox Tech Automatically assign new untriaged bugs Teaching machines to triage Firefox bugs ops 2019 https://hacks.mozilla.org/2019/04/teaching-machines-to-triage-firefox-bugs/
Dropbox Tech Predict files users search for Using machine learning to predict what file you need next product feature,recommender system 2019 https://dropbox.tech/machine-learning/content-suggestions-machine-learning
Zoominfo Tech Predict data accuracy Using Machine Learning to Determine Contact Accuracy Scores product feature 2019 https://engineering.zoominfo.com/machine-learning-accuracy-scores
Airbnb Travel,E-commerce and retail Recommend marketplace items Machine Learning-Powered Search Ranking of Airbnb Experiences search 2019 https://medium.com/airbnb-engineering/machine-learning-powered-search-ranking-of-airbnb-experiences-110b4b1a0789
Lyft Delivery and mobility Predict location of traffic control elements Detecting Stop Signs and Traffic Signals: Deep Learning at Lyft Mapping ops,ETA prediction 2019 https://eng.lyft.com/detecting-stop-signs-and-traffic-signals-deep-learning-at-lyft-mapping-75bac609c231
Gojek Delivery and mobility Personalize search results The Secret Sauce Behind Search Personalisation search 2019 https://www.gojek.io/blog/the-secret-sauce-behind-search-personalisation
Instacart Delivery and mobility Spot lost demand Modeling the unseen demand forecasting 2019 https://tech.instacart.com/modeling-the-unseen-6a51c9a02430
Apple Tech Identify text language Language Identification from Very Short Strings NLP,product feature 2019 https://machinelearning.apple.com/research/language-identification-from-very-short-strings
Stitch Fix E-commerce and retail Extract information from customer notes Give Me Jeans not Shoes: How BERT Helps Us Deliver What Clients Want NLP,product feature,search 2019 https://multithreaded.stitchfix.com/blog/2019/07/15/give-me-jeans/
Lyft Delivery and mobility Detect errors in maps How Lyft Creates Hyper-Accurate Maps from Open-Source Maps and Real-Time Data ops,ETA prediction 2019 https://eng.lyft.com/how-lyft-creates-hyper-accurate-maps-from-open-source-maps-and-real-time-data-8dcf9abdd46a
King Gaming Automate playtesting pipeline Human-Like Playtesting with Deep Learning ops 2019 https://medium.com/techking/human-like-playtesting-with-deep-learning-92adafffe921
Gojek Delivery and mobility Analyse the relevance of search results Is This What You Were Looking For? search 2019 https://www.gojek.io/blog/is-this-what-you-were-looking-for
Lyft Delivery and mobility Build a marketing automation platform Building Lyft’s Marketing Automation Platform ad ranking / targeting 2019 https://eng.lyft.com/lyft-marketing-automation-b43b7b7537cc
Wayfair E-commerce and retail Model uplift Modeling Uplift Directly: Uplift Decision Tree with KL Divergence and Euclidean Distance as Splitting Criteria causality 2019 https://www.aboutwayfair.com/tech-innovation/modeling-uplift-directly-uplift-decision-tree-with-kl-divergence-and-euclidean-distance-as-splitting-criteria
Gojek Delivery and mobility Accurately forecast demand Under the Hood of Gojek’s Automated Forecasting Tool demand forecasting 2019 https://www.gojek.io/blog/under-the-hood-of-gojeks-automated-forecasting-tool
Lyft Delivery and mobility Predict rides and driver hours Making cohort-based long-term forecasts at Lyft demand forecasting 2019 https://eng.lyft.com/making-long-term-forecasts-at-lyft-fac475b3ba52
Lyft Delivery and mobility Predict fraudulent activity Fingerprinting fraudulent behavior fraud detection 2018 https://eng.lyft.com/fingerprinting-fraudulent-behavior-6663d0264fad
Netflix Media and streaming Improve streaming quality Using Machine Learning to Improve Streaming Quality at Netflix ops,product feature 2018 https://netflixtechblog.com/using-machine-learning-to-improve-streaming-quality-at-netflix-9651263ef09f
Lyft Delivery and mobility Identify user fraud From shallow to deep learning in fraud fraud detection 2018 https://eng.lyft.com/from-shallow-to-deep-learning-in-fraud-9dafcbcef743?gi=6e6a315e3f92
Instacart E-commerce and retail Predict grocery item availability Predicting the real-time availability of 200 million grocery items demand forecasting 2018 https://tech.instacart.com/predicting-real-time-availability-of-200-million-grocery-items-in-us-canada-stores-61f43a16eafe
Lyft Delivery and mobility Personalize marketing offers Empowering personalized marketing with machine learning ad ranking / targeting,content personalization 2018 https://eng.lyft.com/empowering-personalized-marketing-with-machine-learning-fd36e6bdeca6
Instacart E-commerce and retail Optimize food delivery logistics Space, Time and Groceries ETA prediction,ops 2017 https://tech.instacart.com/space-time-and-groceries-a315925acf3a

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300+ articles covering ML system design, implementing ML in production, and beyond.

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