patrickhannah

amazon-connect-salesforce-lambda

aws-week-in-review

The files in this GitHub Repo are used to produce the AWS Week in Review.

chime-sipmediaapplication-samples

cloud-wiki

voicemail-for-amazon-connect

The Voicemail for Amazon Connect solution helps call center administrators and managers automate a voicemail solution using Amazon Connect. A customer can call in, enter the extension number of the agent they want to speak with, and leave a voicemail for that specific agent. The solution generates voicemail recordings and transcripts that are delivered to agents using their preferred communication setting: SMS and/or email.