nsbingham / purecloud-for-salesforce-examples

A central repo to store various code examples for the PureCloud for Salesforce integration

PureCloud for Salesforce Examples

This repository contains various example applications for PureCloud for Salesforce.

⚠️ Warning for the Lightning Experience example: The Lightning component code contained in this repository depends on Lightning Message Service (LMS), which is currently a beta feature in Salesforce. The Lightning component code will not work in the Lightning Experience example until the following occurs:

• Salesforce announces the general availability of LMS.
• Genesys updates and releases the PureCloud for Salesforce managed package with LMS support.

Until then, use the post message example branch for a working example.

Table of Contents

• Getting Started
  • Prerequisites
  • Installation
• Additional Information

Getting Started

Prerequisites

• A PureCloud organization.
• A Salesforce organization.
• PureCloud for Salesforce installed in your Salesforce organization. For more information, see Set up the PureCloud for Salesforce integration.
  • For the Lightning Experience example, use a version of the PureCloud for Salesforce managed package that supports Lightning Message Service.

Installation

1. Locate an example application that you want to try.
2. Follow the instructions in the README.md file for the example application.

Additional Information

This content is licensed under the MIT license.

For more information about PureCloud for Salesforce, see About PureCloud for Salesforce (Resource Center).