How to integrate Zendesk into your Android Application
- put the zendesk.jar into a "lib" folder underneath the root directory of your Android project
- Ensure the application has permission to access the network by adding the following to your manifest
<uses-permission android:name="android.permission.INTERNET"></uses-permission>
- Configure the endpoint (the domain you use to log into zendesk) in the manifest, replacing "yoursubdomain" in the text below
<meta-data android:name="zendesk_url" android:value="yoursubdomain.zendesk.com"/>
- Configure the title used in the helpdesk dialog
<meta-data android:name="zendesk_title" android:value="Your Title"/>
*Note: both <meta-data> tags need to be inside the <application> tag.
- Invoke the builder and create the dialog by inserting the following code (usually in your onCreateDialog method of your Activity).
ZendeskDialog.Builder(this).create().show();
- Optionally you can override the default description text in the dialog from within the manifest
<meta-data android:name="zendesk_description" android:value="How may we help you?"/>
- Optionally specify the tag for tickets (the default is dropbox)
<meta-data android:name="zendesk_tag" android:value="dropbox"/>
- Optionally you can configure everything programatically using the Dialog Builder style API
ZendeskDialog.Builder(this)
.setTitle("custom title")
.setDescription("custom description")
.setUrl("subdomain.zendesk.com")
.setTag("dropbox")
.create();