Matija Vrzan's repositories
flex-agent-did-extensions
Twilio Flex plugin that allows contact center supervisors to add agent extensions in the UI and enables customers to reach out to individual Flex agents via the entered extension.
flex-customer-directory-with-algolia-search
Twilio Flex plugin that allows contact center agents to search for customers by name and send either individual or group SMS and WhatsApp messages. The customer search capabilities are powered by Algolia search.
flex-dialpad-queue-list
Twilio Flex plugin that replaces the out-of-the-box queue dropdown component with a custom component that displays the queues the worker is assigned to, instead of a list of all queues available.
flex-keyboard-shortcuts
Twilio Flex plugin that empowers contact center users to configure default and custom keyboards shortcuts in their day-to-day activities to increase efficiency and enjoyment when using Twilio Flex.