Jakkula4@gmail.com || +91-8106963788 || B.Tech (CSE) from NIT Warangal (2010-2014)
Lead Platform engineer, Paysafe Group India (acquired by Milestone in June 2022), Hyderabad
- Leading a development team of 5 members.
- Created metrics and alerts using Splunk and Tableau to track the stability of the service, which improved the reaction time for production issues from 2 hours to near real-time.
- Reduced time required for weekly production deployment from 2 hours to less than 1 hour by improving pre-deployment automation.
- Optimized user access to various AWS services in production by creating more restrictive roles to satisfy the regulatory compliance, worked closely with DevOps and InfoSec teams in this process.
- Reduced data quality complaints from customers to ZERO by implementing a versatile data validation feature.
- Reduced cost of AWS EMR cluster by analyzing our usage patterns by 32%.
Senior Platform engineer, Paysafe Group India, Hyderabad
- Implemented automation solution for regulatory reporting, there by reduced effort required for this activity by almost 80% -Lead 1 developer as part of this project.-Tools: Python (openpyxl, xmltodict)
- Built data pipeline from CRM tools (Salesforce and Zendesk) to AWS s3 to OLAP DB (Vertica Database) at _ hourly refresh rate _ of data to help understanding merchant experience. -Built REST APIs to manage/configure the Pipeline. -Lead 2 developers as part of this project. -Tools: Java, Apache Spark, AWS Services (S3, Appflow, Lambda, Step functions, SNS), Vertica DB, Java REST services
- Reduced turnaround time of financial transaction data processing from 3 hours to 1 hour. Which resulted in reduction in merchant payout time. -Tools: Java, AWS Services (S3, Lambda, Step functions, SNS, CloudWatch Events)
- Developed report delivery channel to support report delivery to multiple targets such as SFTP, Email. -Tools: AWS Services (SES, EventBridge, s3, Lambda) and Java REST services
- Designed and developed REST services with S3 as storage layer to serve reports to business users. -Collaborated with UX team to develop the User Interface. -Tools: AWS Services (SES, EventBridge, s3, Lambda) and Java REST services
Platform engineer, PaySafe Group India, Hyderabad
- Migrated on premise bigdata pipeline to AWS cloud. -Tools: Java, Apache Spark, Amazon AWS Services, Apache Kafka, Elasticsearch, Druid
- Automated most of migration tasks to save dev time up to 50%. -Tools: Python language
- Developed microservices to serve reports generated by bigdata pipelines. -Tools: Java REST services, AWS Services (IAM, S3)
Software engineer, ServiceNow India Development Center, Hyderabad
- Multi language support for dynamic content of ServiceNow platform -Tools: Java, JavaScript, ServiceNow platform, Microsoft Translation API
- User Authentication on ServiceNow platform using face recognition. -Tools: JavaScript, ServiceNow platform, Microsoft Face API
IT consultant 1, Oracle India Development Center, Hyderabad Oracle cloud billing platform monitoring and alerting system.
- Design and development of scheduled processes for monitoring performance of various modules of application.
- Implemented alert, monitoring and automatic incident creation for various billing and invoicing jobs of Oracle cloud using Java EE, REST Services, Oracle SQL, Eclipse IDE, Openbravo ERP
Engineer, United Technologies Corporation, Hyderabad
- Developed a native iOS app for video streaming for home security application using XCode IDE and Objective-C Navigation module for Configuration Software for Fire Safety systems.
- Design and developed of navigation module for fire safety system configuration software using C#.NET and WPF