mcutler81's repositories
hinge_test_copenhagen_theme
The default theme for Zendesk Guide
postman-zendesk-support-theme
Zendesk v2 API theme support for Postman Support Center
severless-ticket-sentiment-analysis-and-automated-escalation
This application "listens" for a ticket creation event from Zendesk, analyses the ticket for negative sentiment, tags the ticket accordingly and invokes an automated workflow (Step function) that escalates the ticket's priority according to your SLA wait times.
support-management-backend-app
First attempt to build an application to manage the tickets in the Zendesk ticketing system - the main goal is to establish the automatic ticket assignment procedure
Zendesk-Guide-Theme-Boilerplate
Development framework for Zendesk Guide/Help-Center Themes
Zendesk-React-App-Boilerplate
Boilerplate for making a Zendesk App with React.js
zendesk_lookml_action
This action provides an example of executing a row level webhook-style action directly from Looker. Specifically we are calling the Zendesk api from Looker and allowing users, more importantly Support Team Managers, to post notes, tags, re-open/update tickets, directly from a Looker query.
365ZD-zendesk-theme
A mobile-friendly, filesize-conscious, custom theme for the Zendesk Guide platform.
dh-jupyter
A collection of Jupyter notebooks in many human and computer languages for doing digital humanities. PRs welcome!
flask-simple-postgres
Deploy a simple Python Web App | Flask, Postgres, & Heroku
GPTeam
GPTeam: An open-source multi-agent simulation
handbook
Basecamp Employee Handbook
HouseReAIze
AI Generated House MD episodes
kerko
A web application component that provides a faceted search interface for bibliographies managed with Zotero.
langchain
⚡ Building applications with LLMs through composability ⚡
pm_doc_interrogator
A tool for PM to check and improve their documents using LLM
zendesk-data-analysis
Scripts for running analysis on data from the Zendesk API
zendesk_analysis
Zendesk data capture and analysis
zendesk_app_framework_sdk
The Zendesk App Framework (ZAF) SDK is a JavaScript library that simplifies cross-frame communication between iframed apps and the Zendesk App Framework