Reminder Plugin

Released under the GPL 2.0

Description

This plugin can be used to send periodic email reminders to bug reporters, managers, and assignees.

The files in the plugins/Reminder/scripts directory should be run directly, from the command line.

bug_feedback_mail.php sends emails to reporters listing all bugs awaiting their feedback.
bug_reminder_mail.php sends emails to assignees when bugs are approaching their due date.
assigned_bugs.php sends emails to assignees listing all open bugs that are assigned to them.

Requirements

The plugin requires MantisBT version 2.0 or higher.

Make sure to have this statement in confg_inc.php:

$g_path = 'http://path-to-your-mantis-installation/';

Installation

Like any other plugin. After copying to your webserver :

Start mantis as administrator
Select manage
Select manage Plugins
Select Install behind Reminder
Once installed, click on the plugin's name for further configuration.

No Mantis scripts or tables are being altered.

Configuration options

// What is the body of the E-mail
reminder_mail_subject	= "Following issue will be Due shortly";

// What is the subject of the grouped E-mail
reminder_group_subject	= "You have issues approaching their Due Date";

// What is the start of the body of the grouped E-mail
reminder_groupbody1	= "Please review the following issues";

// What is the end of the body of the grouped E-mail
reminder_groupbody2	= "Please do not reply to this message";

// perform for which project
reminder_project_id = 0; means ALL

// how many days before Due date should we take into account
reminder_days_treshold  = 2;

// Should we use hours instead of days
reminder_hours		  	= OFF;

// Should we store this reminder as bugnote
reminder_store_as_note = OFF;
// only possible for handler

// For which status to send reminders
reminder_bug_status = ASSIGNED

// Ignore reminders for issues with no Due date set
reminder_ignore_unset = ON

// Ignore reminders for issues with Due dates in the past
reminder_ign_past = ON

// only valid for the mail function, downloads will always have duedates that have gone by

// Create overview per handler
reminder_handler = ON

// Group issues by Handler
reminder_group_issues = ON

// Group issues by project/handler
reminder_group_project = OFF

// Create overview per manager/project
reminder_manager_overview = ON
//
// access level for manager= 70
// this needs to be made flexible
// we will only produce overview for those projects that have a separate manager
//

// Select project to receive Feedback mail
reminder_feedback_project = 0; means ALL

// For which status to send feedbackreminders
reminder_bug_status = FEEDBACK

// On which account should we run the background jobs
// In principle I would advise to use an account with enough rights,
// so I suggest something like the admin account (mantis account).
reminder_login = 'admin'

Automatically generating mail

Once configuration is complete, bug_reminder_mail.php script can be used as described below, depending on your operating system.

Linux

Use a cron job like this:

*/1440 *   *   *   * lynx --dump http://mantis.homepage.com/plugins/Reminder/scripts/bug_reminder_mail.php

or via PHP command line interface

*/1440 *   *   *   * /usr/local/bin/php /path/to/mantis/plugins/Reminder/scripts/bug_reminder_mail.php

This would send out a reminder every day.

Windows

You can use a scheduled task under Windows by calling a batch-file like:

REM *** this batch is running as a scheduled task under the ... Account ***
g:
cd \inetpub\wwwroot\mantis
php.exe plugins/Reminder/scripts/bug_reminder_mail.php

Reminders for feedback status

One can also schedule a job to prompt reporters to respond because their issue has status Feedback. In that case use the same methods as described above, but replace bug_reminder_mail.php with bug_feedback_mail.php.

Extras

On top of that, I have created a little variant which will create a spreadsheet with issues getting due. Call script like:

http://www.YourMantisHome.com/plugins/Reminder/scripts/bug_due_overview2.php?days=2&status=50

If you do not apply parameters, the script will default to the above.

In the script directory you will also find a script called bug_reminder_mail_test.php, which you should call from within the browser (once logged on) to provide useful feedback if things are not working as expected. In case of a blank screen, all is processed normally.

For option Days/Hours, the script will fetch the plugin definition.

Support

Log new issues against the [Plugin - Reminder] project on Github.

Source code is also available on Github.

Credits

Mark Ziegler, German translation (May 2010)

mantisbt-plugins / Reminder