mallow66 / Medical-Appointments-System

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Medical-Appointments-System

Overview

For medical patients, secretary and doctors who works and visits the doctor's office, MyDoc is a mobile and web solution that manages and schedule the medical appointments to facilitate the work for the secretary and for the patients and ask for recommendations from the doctor using a chat platform; unlike the traditional way by using the phone to ask for an appointment or visit the place itself for seeing the doctor.

Here is a sample story board of the main purpose of this system :

Problem Scenarios, Alternatives and Value Propositions:

Problem Scenarios :

  • The secretary must remind every patient one day before their appointments, which is very difficult for her she got to search the phone number of the patient, call it and remind it.

  • The patient doesn't have an application or a platform to take an appointment easily, which is painful

  • Its hard to the patient to stay connected with his doctor (for example if he wants to ask some simple questions about the medication that he takes)

Current alternatives :

  • she got to search the phone number of the patient, call it and remind it. In the case where the patient didn't respond, she got to recall it later.

  • the patient must visit the doctors office to fix the appointment(spend around 2 hours), or call the secretary by phone (spend around 15 min) sometimes the phone’s office is busy, so the patient got to try many times

  • call the doctor's office, the secretary will respond and see if the doctor is available, if he is not, the patient must call later...

Value Propositions :

  • The patients receive notifications on their phone automatically. The patient can manage the settings of how the notifications would be received...

  • The patient can browse all the doctor's office timetable appointment, look to the appropriate time for him and fix the appointment without the need of any contact with the medical secretary

  • A new way to stay connected with the doctors : Patient can chat with their doctors on the platform/mobile solution

PS : Still working on this project !

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