lukeyouell / craft-support

Simple support system for tracking, prioritising and solving customer support tickets.

Support plugin for Craft CMS 3

Simple support system for tracking, prioritising and solving customer support tickets.

Documentation

Installation

• Installation

Configuration

• General Config
• User Permissions

Core Concepts

• Tickets
• Messages
• Custom Ticket Statuses

Getting Elements

• craft.support.tickets
• craft.support.messages

Template Guides

• Available Variables
• Create a Ticket
• Post a Message
• Default Templates

Support Roadmap

Some things to do, and ideas for potential features:

• Message attachments
• Dashboard widget to submit ticket

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