The Discord Support bot is a bot designed to be simple, lightweight and easy to use to help automate basic and frequently asked questions for support.
Here is a gif of a very simple setup using 4 questions and a support responses.
You can set as many questions as you desire and staff can be assigned either with a permission (default is ban members) or by setting a staff role.
All commands start with a prefix and by default the prefix is set to s!. This can be changed in the settings.js file.
s!ping
Pong! Shows you have fast I am responding.
s!help
Pretty much just links to this repo which is where you can find the instructions.
s!support @User/ID
This command either adds or removes the support role from the provided user. This command can only be run by staff.
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Install node v14 or higher.
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CD over to this project on your system and run
npm i. -
Input all of your settings into settings.js (src -> config -> settings.js)
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CD over to the src folder and run
node index.jsto lunch the bot. It is highly recommended you use a program such as pm2 to run this app.
If you need support or would like to add feedback please either join Gideon's server or create a new issue.
Note work on v2 will only happen after Discord.js v13 becomes stable to natively support buttons and other new goodies.