kfsystem是一个类似于百度夜莺的在线客服系统。
它包含完整的前台会话系统和后台管理系统，分别可以实现基本的客服-客户会话和客服信息的管理。
kfsystem还实现了简单的自动回复机器人功能，并设计了面向多渠道的用户会话界面(PC网页/手机网页/网页嵌入式)。
这个项目由Big5小组在2017年暑期完成。
kfsystem主要使用以下组件构建：
- Django 1.11
- Django REST framework 3.6.4
- vue 2.3.3
- vue-resource 1.3.4
- socket.io 2.0.3
- iView 2.0.0
- html2canvas 0.5.0
kfsystem is an online customer service system like Baidu Yeying.
kfsystem contains a conversation system and a management system, which can realize the basic customer service - client conversation and customer service management.
kfsystem also implements a simple automatic reply robot and three customer interfaces (PC webpage/mobile webpage/webpage embedded).
The project was completed by the Big5 team in the summer of 2017.
kfsystem is mainly built by the following components:
- Django 1.11
- Django REST framework 3.6.4
- vue 2.3.3
- vue-resource 1.3.4
- socket.io 2.0.3
- iView 2.0.0
- html2canvas 0.5.0
管理系统 / Management System
客服会话界面 / Customer Service Conversation Interface
嵌入式会话界面 / Embedded Conversation Interface
