itsmng / escalade

Fork of the escalade plugin from the parent project.

Escalade ITSM-ng plugin

This ITSM-ng plugin aims to simplifier the ticket escalation process in ITSM-ng.
It also adds a graphical historical for assigned groups.

A new dashboard on the user's home page is added, and a new criteria in ticket's search engine.
To finish, there's also a clone ticket feature, accessible through an icon on the ticket form.

• Download : https://github.com/itsmng/escalade/releases

Contributing

• Open a ticket for each bug/feature so it can be discussed
• Refer to GitFlow process for branching
• Work on a new branch on your own fork
• Open a PR that will be reviewed by a developer

Copying

• Code: you can redistribute it and/or modify it under the terms of the GNU General Public License (GPL-2.0).