A passionate Data Analyst with a strong drive for using data-driven insights to make informed decisions. I'm dedicated to leveraging my technical skills and practical experience to excel in the world of Data Science.
Motivated and results-oriented data professional with a strong background in Engineering and a proven track record in market research, customer service, and data analytics. Experienced in leveraging technical skills and business acumen to derive actionable insights and contribute to data-driven decision-making. Proficient in R, Python, SQL, MongoDB, MS Excel, Tableau, Power BI, data cleaning, and various data analysis and visualization tools. Seeking a challenging role in the data science domain.
- Delivered superior customer service and recommended machines based on client needs.
- Participated in tenders and conducted market research and competitive analysis for product launches using data analysis techniques.
- Employed Excel, MySQL, Microsoft PowerPoint, Microsoft Word, and Tableau for sales analytics.
- Analyzed customer feedback data to identify product improvement opportunities and enhance customer satisfaction.
- Implemented a data-driven approach to identify potential leads and optimize sales routes, increasing lead conversion by 20%.
- Demonstrated excellent communication and interpersonal skills, meeting client product requirements.
- Employed Excel, MySQL, Microsoft PowerPoint, Microsoft Word, and Tableau for sales analytics.
- Developed and implemented new customer service protocols based on data analysis, leading to a 10% reduction in customer complaints.
- Developed and maintained strong customer relationships.
- Led a team of 10 during Grand Orange Bag Days Sale 2.0, achieving a 20% increase in customer satisfaction.
- Meta Database Engineer by Meta on Coursera.
- Google Data Analytics by Google on Coursera.
- Complete Machine Learning and Data Science Program by GeeksforGeeks.
SQL | Microsoft Excel | Google Sheets | Python | R | Data Analysis | Tableau | Power BI | Web Scraping | MongoDB | Data Modeling | Bash (Unix Shell) | Project Management | ETL (Extraction, Transformation, and Loading) | Data Warehousing | API | Streamlit | Statistics | Machine Learning.
Bachelor of Technology in Mech. and Automation Engineering from Amity University (2014 - 2018).
I have contributed to research in the field of materials science with my paper titled "Microstructural, mechanical, and corrosion behavior of Al–Si alloy reinforced with SiC metal matrix composite," published in the Journal of Composite Materials by SAGE in December 2019 (Volume 53).
If you're interested in connecting or discussing potential opportunities, feel free to reach out to me.
