hff2 / help-desk

Help Desk Service application is a system for customers to report product problems. The functions include reporting problems and checking problem status.

Help Desk Service

Introduction

A (MERN) React Redux Toolkit full stack application with jwt authentication, CRUD operations, protected routes, and NoSQL database.

Help Desk Service application is a system for customers to report product problems. The functions include reporting problems and checking problem status.

Table of Content

• Usage
• Technologies
• Launch

Usage

Set Environment Variables

Rename the .env.example to .env and add your MongoDB database URI and your JWT secret.

Install backend dependencies

npm install

Install client dependencies

cd frontend
npm install

Run app in development (frontend & backend)

npm run dev

Technologies

Frontend

• React
• React Router v6
• Redux Toolkit
• axios
• Tailwind

Backend

• Express
• JSON Web Token
• MongoDB
• Mongoose
• bcryptjs

Tool

• Postman
• React Developer Tools
• Redux DevTools

Verson Control

• Git

Features

Authentication

• Register
• Login
• JSON Web Token

A users functions include

• Create a ticket
• View a ticket
• Create a note
• View a note

Launch

Deploy