In e-commerce marketing, one of the most important issues is the correct calculation of the after-sales service to the products. The method that we will use to solve this problem is as follows: *Providing greater customer satisfaction for the e-commerce site *Bringing a product into prominence for the sellers *Unproblematic shopping experience for the buyers
Another issue is the correct ordering of the comments given to the products. The misleading comments will directly affect the sale of the product so it will cause both financial loss and loss of customers. The solution of these 2 basic situations will increase the sales of the e-commerce site and the sellers, while the customers will complete the purchasing journey without any problems.
reviewerID : User ID asin : Product ID reviewerName : Username helpful : Usefull rating revieweText : Assessment overall : Product Rating summary : Evaluation summary unixReviewTime : Evaluation time reviewTime : Evaluation time raw day_diff : Number of days since evaluation helpful_yes : Number of useful total_vote : Number of votes