gary7 / Service-Bot

Multitenant Chatbot for Educational Institutes, Movie Theatres and Insurance Companies

Project-Team-18

Chatbot for CMPE 272-01 www.cbot272.com:3000/chatbot

Team

• Chandan Paranjape
• Mohit Shah
• Keval Shah
• Sunny Udhani

Multitenant Chatbot for Educational Institutes, Movie Theatres and Insurance Companies

Features of the System:

* Database level multitenancy

* No external Webhook

* Secure and Easy to use

* Natural Language Processing using Dialogflow API

* Generic business logic with easy extensibility to clients from other businesses.

* Conversational chatbot offering essential services for multiple clients.

Technology Stack:

* NodeJS

* Express

* ReactJS

* Dialogflow API

* MongoDB

* Amazon Web Services

Architecture diagram:

Future Scope:

* This chatbot can be extended to many more usecases and potential vendors.

* Location based services can be included for certain clients.

* In depth context handling in Dialogflow.

* Advanced logging and analytics