Live Chat Server
Server backend for native app live chat support written in Node.js. Includes XMPP server to respond to chat inquiries from XMPP clients. A working iOS Chat library with UI can be found here: https://github.com/soroushjp/Live-Chat-iOS-SDK
How to use:
-
Download and install Node.js & MongoDB
-
Start MongoDB Server
$ mongod- Navigate to correct directory:
$ cd chatServer- Install Chat Server dependencies:
$ npm install- Start the server
$ cd chatServer
$ node server- Connect to XMPP Client & Run Demo Mobile App
Native Mobile Cient-Server Protocol
Initialize Connection
Mobile Client Sends:
{
messageType: 1,
companyKey: INSERT_PUBLIC_KEY,
deviceId: HASHED_MAC_ADDRESS
} On Success Server Returns:
{
messageType: 1,
agentName: AGENT_USERNAME,
messages:
[
{
author: "agent",
timestamp: 1370930988910,
content: "Hi, how may I help you?"
}
]
} Send Message
Mobile Client or Server Sends:
{
messageType: 2,
message:
{
author: "customer",
timestamp: 1370930988914,
content: "Hi, do you have this suit in grey?"
}
} author: the sender (either "customer" or "agent")
On Recepit, Server/Client Returns:
{
messageType: 4,
request: 2,
} Request: the messageType of the request that was successfully received
Agent Status
Server Sends:
{
messageType: 3,
agent: AGENT_USERNAME,
status: "offline"
} Status Options: offline, online, composing, paused
On Success Client Returns:
{
messageType: 4,
request: 3,
} Error Message
Mobile Client OR Server Sends:
{
messageType: 99,
request: 1,
error: "Invalid Company Public Key",
} Request: the messageType of the request that caused the error