VOC Utilities plugin for Jira 7.x is a collection of features specific to the Voice Of Customer (VoC) and Escaping Defect Management. See the VOC Utilities wiki here
- "VOC Priority Field Validator" constrains the transition if the issue is one of {Bug, Defect} issue types and requires the Priority field to not be the value "None".
- "VOC Severity Field Validator" constrains the transition if the issue is one of {Bug, Defect} issue types and requires the Severity field to not be null ("None").
- "VOC Mail Send Post Function" enables a transition to send email with custom body and a footer showing the transition and a link back to the issue.
- "VOC Linked Issuetype Created Before" adds JQL function linkedCreatedBefore("","") for escaping defect queries. See also linkedCreatedBeforeQuery("","")
- "VOC Issue Guidance Web Panel" adds a web panel in the right pane of the issue view screen, if there is a value to render.
- "VOC Volume Web Panel" adds a web panel in the right pane of the issue view screen, if there are linked "VOC Volume" or "Support Request" tickets.
- "VOC Volume Gadget" adds a Dashboard Gadget that lists all the Bugs (Defects)
- "VOC Defects and Counts" adds a Dashboard Gadget that illustrates defect correlation with Support Requests
- "VOC Created and Resolved" adds a Dashboard Gadget that illustrates found vs. resolved and aging over time horizons
- Support for Jira v7.5.0
- Refactor for Jira v7.0.0
- Add memcached configuration for server and port, and toggle its use
- Initial Open Source Release
- VOC Volume Install and Run Book
- VOC Volume Configuration setup (once installed)
- VOC Volume Contributor setup (if contributing back changes to code base).