Goal:
Identify the key performance indicators for AT&T customer servie representatives (reps)
Explore clustering and anomaly detection to identify high/low performing reps.
Alternate Goal: Assign reps to an n amount of evenly peforming teams.
Goal:
Identify the key performance indicators for AT&T customer servie representatives (reps)
Explore clustering and anomaly detection to identify high/low performing reps.
Alternate Goal: Assign reps to an n amount of evenly peforming teams.