dBCooper2 / UCEMC-RFP-and-SWOT-Analysis

Request for Proposal and SWOT Analysis of Helpdesk Solution for UCEMC - Final Project for Management Information Systems class at TTU(DS 3841)

Technical Writing: Helpdesk RFP and SWOT Analysis for UCEMC

By Trevor Rowland

Abstract

This is the final project for DS 3841, my Management Information Systems class at Tennessee Tech. In this project, I was assigned with creating a Request for Proposals for a helpdesk solution to improve the services of the Upper Cumberland Electric Membership Corporation(UCEMC), as well as a SWOT Analysis of the solution.

Contents:

• RFP: A PDF of the final Request for Proposals(RFP) outlining the request for a helpdesk solution.

• SWOT Analysis: A PDF of the SWOT Analysis outlining the strengths, weaknesses, opportunities and threats for the proposed helpdesk solutions.