ZenDesk Remote

This library provide a REST client to ZenDesk remote call. This project is based on RestRemoteObject which allow to control a REST API with objects.

Installation

php composer.phar require "blanchonvincent/zendesk-remote-object:0.6.*"

You need PHP 5.4 or higher.

Architecture

This project use Zend\ServiceManager to create entities or services. Each new entities or service calls must use the ServiceManager. Each entity and service pilot a remote rest proxy to call remote API. To know how to do remote call, read the ZenDeskRemoteObject documentation.

Usage example

All examples are in the examples/ folder.

retrieve current user :

$userService = $serviceManager->get('ZenDesk\Service\UserService');
$user = $userService->me();

var_dump($user->getName()); // current user name

update the user :

$user->setName('Vincent Blanchon');
$user->save();

create user :

$user = new ZenDesk\Entity\User();
$user->setName('Vincent Blanchon');
$user->setEmail('email@email.com.au');

$service = $serviceManager->get('ZenDesk\Service\UserService');
$service->persist($user);

var_dump($user->getId());

create ticket :

$ticket = new ZenDesk\Entity\Ticket();
$ticket->setSubject('My first ticket');
$ticket->setDescription('French will win the soccer world cup');
$ticket->setStatus('pending');

$service = $serviceManager->get('ZenDesk\Service\TicketService');
$service->persist($ticket);

var_dump($ticket->getId()); // there is now an id

Zend Framework 2 integration

A Module.php file is provided, you can also use this project like a Zend Framework 2 module.

Features list

Entity :

User : create, update, delete, get tickets, suspend
Ticket : create, update, delete, add comments, get tags, close
TicketField : create, update, delete
UserField : create, update, delete
OrganizationField : create, update, delete
Trigger : create, update, delete
Automation : create, update, delete
Macro : create, update, delete
View : create, update, delete, get tickets

Service :

User : get, get current, list, search, autocomplete
Ticket : get, list, list recent, search
TicketField : get, list
UserField : get, list
OrganizationField : get, list
Tags : list
Trigger : list, get
Automation : list, get
Macro : get, list
View : get, list, list active
Search : user, ticket

comensee / ZenDeskRemoteObject