claretyoung20 / ticket-service

The system allows customers to be able to place support requests, and support agents to process the request.

ticket-service

The system allows customers to be able to place support requests, and support agents to process the request.

Features

1. Account creation
2. Update Account
3. Update User role
4. Authentication
5. Ticket creation
6. Close Ticket
7. Reopen ticket
8. Comment on ticket

Quick Start Guide

To run the cloned codebase directly, you need to have Node.js and Docker installed if you don't have mongoDB installed locally.

1. Run npm i to install dependencies.
2. Run sudo docker-compose up -d to get a MongoDB instance running.
3. Make your own .env file in the project root, following the key name but not value used in [.env.example]..
4. From there, any the following should work:

• npm run test
• npm run test-debug
• npm start
• npm run debug

To make user admin on the first time, go to mongodb console:

use tickets_db
db.users.updateOne( { email: "[e-mail]" },
    {
        $set: {
            role: 4
        }
    })

Email will be the already created user email