aspenmayer / Buff

Intelligent customer support bot

🦾 Buff

Buff is a simple bot that indexes support docs and answers questions in Discord.

Recorded demo

Features

• Index and search through a large number of documents with Faiss
• Monitors Discord channels for !help requests and responds to them, using LangChain to construct the prompt
• Cites its sources, linking to the relevant source documents

Upcoming

• Chunking sources to support larger documents
• Integrations with Zendesk and other helpdesk software

Hosted version

To get on the hosted version, contact us on Discord or sign up here.

Self-hosted

To get started on the self-hosted version, create a Discord bot and give it the necessary permissions to read message content and post messages. Swap out the placeholders in server/discord/bot.py with your OpenAI API Key and your Discord Bot Token. Then just run server/discord/bot.py from your server with nohup or systemd to keep the script running.