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amazon-connect / voicemail-for-amazon-connect

The Voicemail for Amazon Connect solution helps call center administrators and managers automate a voicemail solution using Amazon Connect. A customer can call in, enter the extension number of the agent they want to speak with, and leave a voicemail for that specific agent. The solution generates voicemail recordings and transcripts that are delivered to agents using their preferred communication setting: SMS and/or email.

Home Page:https://aws.amazon.com/solutions/implementations/voicemail-for-amazon-connect/

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