Helping businesses save customer waiting time in lines while pre-capturing valuable insights to quantify business impact.
If you like this project or plan to use it in the future, please don't forget to give it a ⭐️
Turnly's main features are:
- Self-service ticketing via web-widget on your website or app.
- Use business data fields to get the information you need about your customers.
- Customers can wait anywhere, check their progress, and receive notifications when it’s their turn to be served.
- When customers arrive, they can quickly announce themselves through their smart device or an on-site self-service kiosk.
- Manage multiple locations (branches), services offered, working hours, and desks per location.
- Self check-in kiosk (On-site).
- Signage Displays (Waiting TV).
- Modal Client for ticket-taking via web-widet on your website.
- React Native client for ticket-taking for mobile apps.
- WhatsApp conversation integration for ticket-taking.
- Alexa Skill for ticket-taking.
- Bot-assisted phone calls to self-ticketing.
- No-code live widget builder.
- Capability to manage employees as Agents and Managers per Location.
- Customer feedback.
- Receive read-only access to a selected set of data from Turnly in realtime with RTM API.
- Allows integrations with external systems to share data through webhooks, beacons, and others.
- Integrate data processors or even transformers that allow you to validate the information in the flow of ticket-taking.
- Reminders and notifications scheduled for the future.
- Support for SMS, Push, Emails, Calls or WhatsApp messages.
- Business intelligence, insights and reporting.
- Reassignment of tickets to other agents as part of the service process.
- QR code and printed poster for visitors arriving at the site to scan the code.
To familiarize yourself with Turnly please use the contributions guide to implement it in development mode without complications.
If you need help or just want to hear from Turnly, there are several ways to connect with us:
- Create discussion on Community Forum
- Create issue on Github
- Follow us on Twitter
Looking to report a vulnerability? Please refer our SECURITY file.
Check out our owners' document to meet our great maintainers and friends.
If you are planning on using Turnly for your business and want to give back to the team or if you are an organization looking to help emerging open-source software, please consider becoming a Github Sponsor.
Copyright © 2022 by Turnly Inc. Released under the BSD 3-Clause License.