In order to reproduce the bug:
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Add this app on your widgets and start navigating on the archives.
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Make sure the app properly displays each ChatId and CustomerId when changing archives.
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Open developer tools(F12) -> go to Network tab -> check Offline
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Uncheck Offline and start changing archives again
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The app should stop working, not getting any new updates and the icon of the app should now be with low opacity
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In order for the app to work again one must press the Icon to force the app to reload.
#Gif demonstating the bug in real time