Assignment-02-Patriti

Use Cases

User Registration: Users should be able to register for the service by providing their email and creating a secure password.
User Authentication: Registered users must be able to log in securely using their email and password.
E-Scooter Reservation: Users should have the option to reserve an e-scooter for a specific duration.
E-Scooter Pickup: Users should be able to locate and unlock an e-scooter using the app.
E-Scooter Drop-off: Users should be able to end their ride and securely lock the e-scooter, making it available for others.
User Account Management: Users should be able to manage their account, including profile updates and password resets.
E-Scooter Maintenance: The system should automate the regular collection, charging, and repair of e-scooters.
E-Scooter Tracking: The system must accurately track the location and status of all e-scooters.
E-Scooter Station Management: Administrators should be able to manage e-scooter stations, including adding, removing, or relocating them.
Reporting Issues or Incidents: Users should be able to report issues or incidents related to e-scooters, which administrators can review and resolve.
User Billing and Payments: The system should calculate fares and handle payments for users.

As a user, I want to register for the service using my email and password, so I can start using e-scooters.
As a user, I want to log in to my account securely to access the service.
As a user, I want to find the nearest available e-scooter using the app.
As a user, I want to reserve an e-scooter for a specific time to ensure its availability.
As a user, I want to unlock an e-scooter using the app when I'm ready to start my ride.
As a user, I want to end my ride and lock the e-scooter securely when I'm finished.
As a user, I want to view my ride history and receipts for tracking my usage.
As a user, I want to report an issue with an e-scooter when I encounter problems.
As an admin, I want to track the location and status of all e-scooters for management purposes.
As an admin, I want to monitor the battery status of e-scooters to ensure their availability.
As an admin, I want to track user activity and history for administrative purposes.

Registration Flow: Users sign up, verify their email, and set a password to create their account.
Ride Lifecycle: Users find, reserve, unlock, ride, and lock e-scooters, completing the ride cycle.
Maintenance Workflow: The system automates the collection, charging, and repair of e-scooters to keep them in good condition.
Station Management: Administrators can manage e-scooter stations, including adding, removing, or relocating them.
User Account Management: Users can update their profiles and reset their passwords as needed.
Reporting and Issue Resolution: Users report issues, administrators review them, and take action to resolve problems.
Billing and Payment Processing: The system calculates fares and handles payments for users.

User Registration Flow: Events include Registration, Verification, and Password Set.
Ride Lifecycle Events: Events involve Reservation, Unlock, Ride, and Lock actions.
Maintenance Workflow Events: Events encompass Collection, Charging, and Repair processes.
Station Management Events: Events cover Station Added, Station Removed, and Station Relocated actions.
User Account Management Events: Events include Profile Update and Password Reset.
Issue Reporting and Resolution Events: Events consist of Issue Report, Review, and Resolution steps.
Billing and Payment Events: Events involve Fare Calculation and Payment Process stages.

Performance: The system must support concurrent user activity, ensuring quick e-scooter reservations and unlocks even during peak hours.
Security: User data and payment information must be stored securely, and only authenticated users should have access to e-scooters.
Scalability: The system should easily scale as more e-scooters and users are added, accommodating growing demand.
Reliability: E-scooter availability and the accuracy of tracking data should be highly reliable to maintain user trust.
Usability: The user app and company dashboard should be user-friendly and intuitive to ensure a positive user experience.
Maintainability: The system should be easy to maintain and update, and e-scooters should be efficiently serviced to minimize downtime.
Integration: The system should seamlessly integrate with payment gateways, mapping services, and e-scooter hardware for tracking and unlocking, ensuring a cohesive user experience.