ChurnModel
churn means customers leaving a company at an unusually higher rate and So we want to understand what the problem is and to assess and address that problem.
I Need to take a sample of our customers.
- 10 thousand is a tiny number for this bank.
- This bank has millions of customers,
- This fictional bank operates in Europe and three countries France, Spain, and Germany.
- Sample of 10 thousand customers and they measured six months ago
Six months down the track we're going to check
- We'll check who of the customers left and who of those customers stayed
- for a lot of customers centric organization means value