PUGroups / Support

Community Help & Support & Ask Everyone Anything

Welcome to PUG Community Support

• Raise an issue to join the PUG GitHub community.

Some vague idea of how we could turn this into a support channel

Imagine the scenario where you are helping a stranger (or a new friend), a friend or a colleague on Discord / MS Teams / Slack / YouTube, etc. They may have found an old article from 5+ years ago about Docker that is not supported, a Node.js article that isn't supported in Node v14 and that sort of thing...

You volunteer to help that person, you pair on it, it's fixed and they're super happy.

The unfortunate thing about this is it then lacks a write-up on what was used, what articles were used etc (which would be reference articles) - we could simply use a GitHub issue queue for this - so folks could Google for somebody with the same problem!

Unfortunately, StackOverflow has a bit of a broken reputation system where folks with the "worst accepted answer" can actually start to get privileges to do more things.

Ideas

Get your ideas in the GitHub Issue Queue!

If we could find a really good name for this, we could have a "support" repo in GitHub profiles, similar to the GitHub username README (n.b. to create githubusername/githubusername as a repo then put a README in there.)

We could then have folks to have their own "support" repository and be able to PR in their contributions!

Please check out the issue queue for sticking issues with this and we can all pair on this.

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Guide

• Actions go under issues
  • Bugs
  • Add me to the organization
• Miscellaneous go under Discussions
  • Questions
  • Ideas (then once discussed an Issue could be created and linked to the Discussion thread)
  • Showcase of Open Source Portfolios to get feedback from community members.

Feel free to check out other cool repositories of OUG Community here.

FAQ

• What is a GitHub Organization? Essentially it's a way to group many repositories in an entity called an organization. An organization also allows us to group people who contribute and are a part of the community. Some examples would be: Netflix, Facebook and of course PUGroups. Learn more on GitHub docs.
• How do I join the Github Organization? Raise an issue on this repository asking to join (examples).
• How do I set the Organization to Public? You can make the organization public by:
• Navigate to our community page: https://github.com/PUGroups
  • Click on the numbers that is after people:

• Enter your username in the searchbar:

• Click Private (the default) and set it to Public:

Socials

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