LaurentDumont / 27GL83A-B-screen-noise-troubleshooting

Troubleshooting for the 27GL83A-B showing visual "noise" / artefacts

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Hardware

Symptoms

  • Visual noise when changing resolution / refresh rate / changing input (HDMI --> DP / DP --> HDMI)
  • Flashing visual artefacts when switching into a full screen application
  • Power cycling the monitor fixes the issue 1/10.
  • "Fixing" the problem often requires turning off the monitor for X hours.
  • When in a "glitched" state, the OSC screen fails to render. This is done outside of the HDMI/DP output. It is unlikely that it would be related to the GPU outputting the signal.

Troubleshooting performed

  • Factory reset multiple times
  • Turning off
    • Adaptative Sync
    • HDR
    • Response Time
    • Digital Fine Contract (DFC --> Auto brightness adjuster)
    • Smart Energy Saver
  • Same issue with three different computers (Linux, Windows, Mac)
  • Same issue with DisplayPort1.4 and HDMI
  • Tried different DP and HDMI cables
  • Monitor running most recent firmware
  • LG on-screen-control software reports no issues and offers no updates
  • Changing between 60hz or 144hz seems to trigger the issue. Locking to a specific refresh rate does not help. Issue still triggers randomly.

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Troubleshooting for the 27GL83A-B showing visual "noise" / artefacts