Live helper chat
It's an open-source powered application, which brings simplicity and usability in one place. With live helper chat you can bring live support on your site for free. http://livehelperchat.com
Demo
http://livehelperchat.com/demo-12c.html
Documentation
http://livehelperchat.com/documentation-6c.html
Translations contribution
https://www.transifex.com/projects/p/live-helper-chat/
Folders structure
- Directories content:
- lhc_dc - Compiled desktop for clients Windows/Mac.
- lhc_dc_src - Desktop client source code.
- lhc_web - WEB application folder.
Features
Few main features
- Multilanguage
- Pro active chat invitation
- Users location in google map
- Themes support - override default template files without changing the kernel
- Write custom extensions without changing the kernel
- Override default behaviour without changing the kernel
- MVC structure - separated design/logic/models
- Web and Desktop clients with Windows/Mac/Linux support.
- Multiple chats at the same time
- Multiple operators
- Site widget
- Chats transferring
- Departments
- Asynchronous status loading, not blocking site javascript.
- Online users tracking, including geo detection
- GEO detection using three different sources
- Option to configure start chat fields
- Sounds on pending chats and new messages
- Users blocking
- FAQ module
- Voting module
- Top performance with enabled cache
- Advanced embed code generation with numerous options of includable code.
- Template override system
- Module override system
- Support for custom extensions
- Changeable footer and header content
- Option to send messages to anonymous site visitors, (new)
- Flexible permission system:
- Roles
- Groups
- Users
Google group: https://groups.google.com/forum/#!forum/livehelperchat