A simple ticketing system for Mr. H.
Because I can, also memes.
So that people can take it apart and figure out how it works. Something simple and easy to use and work with. Caching not included, some assembly required.
This is a simple PHP-based ticket system using MySQL. It contains inconsistencies, bad practices and questionable code. Feel free to build/fix the platform. You can do so by forking it and then creating a pull request after any changes. Feel free to take it apart and try to figure out how it works.
- Apache (nginx is preferred)
- PHP 5.6.x or greater
- MySQL 5.5.x or greater (MariaDB preferable)
- Cup of coffee
- Setup LAMP stack
- Clone this git repo
- Import SQL dump
- Configure database config in
/library/config/app.php - Profit?
- Obivous tickets and replying
- Closing, merging and deleting tickets
- Ticket and message attachment support
- Simple searching of tickets
- Basic user authentication
- Administrative and regular users
- General account management
- Various easter eggs and memes
- Database-based sessions
- Notifications (push / email?)
- Add proper validation and more security stuff (CSRF, rate-limiting, etc)
- Make it look pretty, use tabs not spaces (thanks cloud9) and add comments