Centuran / OTRS-Community-Edition

((OTRS)) Community Edition is a freely available, open source, web-based ticketing system used for Help Desk, Customer Service, and IT Service Management purposes.

Home Page:https://otrscommunityedition.com/

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Wide character in shmwrite at /opt/otrs/Kernel/System/Log.pm line 263

drboone opened this issue · comments

I think this may be a perl 5.34 thing. I was able to work around it by modifying the line to read:

shmwrite( $Self->{IPCSHMKey}, utf8::decode($Data . $String), 0, $Self->{IPCSize} ) || die $!;

I can confirm, that this also fixed the problem in our installation of OTRS CE 6.0.40. Before the MailAccountFetcher crashed on every Mail it would get from Microsoft365