BOLT04 / support

Community Help & Support and AEA (Ask Everyone Anything)

Community Support

Raise an issue to join the EddieJaoudeCommunity GitHub community.

Some vague idea of how we could turn this into a support channel.

Imagine the scenario where you are helping a stranger (or a new friend), a friend or a colleague on Discord/MS Teams/Slack/YouTube/whatever, they may have found an old article from 5 years ago+ about Docker that is not supported, a Node.js article that isn't supported in Node v14 and that sort of thing...

You volunteer to help that person, you pair on it, it's fixed and they're super happy.

The unfortunate thing about this is it then lacks a write up on what was used, what articles were used etc (which would be reference articles) - we could simply use a GitHub issue queue for this - so folks could Google for somebody with the same problem!

Unfortunately, StackOverflow has a bit of a broken reputation system where folks with the "worst accepted answer" can actually start to get privileges to do more things.

Ideas

Get your ideas in the GitHub Issue Queue!

If we could find a really good name for this, we could have a "support" repo in GitHub profiles, similar to the GitHub username README (n.b. to create githubusername/githubusername as a repo then put a README in there.)

We could then have folks to have their own "support" repository and be able to PR in their contributions!

Please check out the issue queue for sticking issues with this and we can all pair on this.

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Guide

• Actions go under issues

  • Bugs

  • Add me to the organisation

• Miscellaneous go under Discussions

  • Questions

  • Ideas (then once discussed an Issue could be created and linked to the Discussion thread)

  • Showcase of Open Source Portfolios to get feedback from community members.

  Feel free to check out other cool repositories of EddieJoaude Community here.

FAQ

• What is a GitHub Organisation? Essentially it's a way to group many repositories in an entity called a organization. An organization also allows us to group people who contribute and are a part of the community. Some examples would be: Netflix, Facebook and of course Eddie Jaoude Community. Learn more on GitHub docs.

• How do I join the Github Organisation? Raise an issue on this repository asking to join (examples).

• How do I set the Organisation to Public You can make the organization public by:

  1. Going on to our community page: https://github.com/EddieJaoudeCommunity
  2. Click on people in this box:
     
  3. Search for yourself in this input:
     
  4. Click Private (Default - Example is set to Public). Select if you would like it be public or private.
     

• How do I keep my Git fork up to date? Add a new remote called upstream targeting the original repository. Check out more information on this issue.

• What is DevRel? Check out the discussion on this issue or on this YouTube video.

• How do I get started with open source? You can make your first pull request in this repository. Follow the instructions in the README, and don't forget contributing to open source is not just about code, it's about collaboration, communication and adding value. Don't be afraid to open an issue with a question 😃. If you have any trouble you can ask questions in our Discord, we have a channel for first-timers and opensource.

  Here is a list of resources that also might help you start contributing to open source:

  • How to get started in hackathons
  • Open source tips from EddieBot

Socials

Join our discord community here
Subscribe our YouTube channel here