".value" in text modules for external data sources breaks ticket zoom
YetAnotherGerrit opened this issue · comments
Gerrit commented
Used Zammad Version
6.3
Environment
- Installation method: SaaS
- Browser + version: Edge Version 123.0.2420.81
Actual behaviour
When using a variable of an external data source ticket attribute in a text module and want to display the label using .value
, no ticket with an empty attribute cannot be displayed.
Expected behaviour
I am able to open tickets with empty external data source ticket attributes, even though the text module is configured.
Steps to reproduce the behaviour
Create a ticket attribute with an external data source.
Create a ticket by e-mail (so the attribute is empty).
Create a text module with #{ticket.my_external_data_source.value}.
Try to open the ticket zoom for that ticket.
Support Ticket
Ticket#10152467
I'm sure this is a bug and no feature request or a general question.
yes